Job Description

JOB OPENING- POSTING #SPR2025-02

Director Stakeholder and Client Engagement

The Infrastructure Health and Safety Association (IHSA) is part of Ontario's health and safety system, which includes the Ministry of Labour, Immigration, Training and Skills Development (MLITSD), the Workplace Safety and Insurance Board (WSIB), and six health and safety associations. IHSA is a leader in health and safety education. Through skills-based training, auditing, and evaluation, we provide safety solutions to those who perform high-risk activities. Our goal is to support safe and healthy workplaces free from incidents, injuries, illnesses or fatalities.

Interested in learning more about who we are and what we do? Check out our podcast series: IHSA Podcast - IHSA Podcast (ihsasafetypodcast.ca)

Why should you join our team?

Competitive salary with a defined-benefit pension plan for our employees. Comprehensive benefits package including life insurance coverage; dental plan, extended health care, and disability leave coverage. Support for personal and professional growth and development, tuition assistance and membership reimbursement, with an opportunity for potential career advancement. Home office set up, start at 3-weeks vacation, paid holiday shutdown, wellness days, and discounted gym membership as well. A meaningful, rewarding, and challenging career opportunity to make a positive impact in the health and safety industry.

POSITION SUMMARY:

Reporting to the Vice President, Stakeholder & Public Relations, the Director of Stakeholder and Client Engagement leads stakeholder relationships and operational activities, ensuring alignment with IHSA's strategic goals and regulatory compliance. The role includes building strategic alliances, providing guidance and oversight of network committees and councils, directing projects, facilitating research, and supporting the development and promotion of IHSA programs, products and services. The Director engages stakeholders in IHSA's prevention initiatives, fostering collaboration while also advancing the adoption and promotion of IHSA programs and services. Responsibilities also encompass managing staff and financial resources, improving quality and risk management processes, and strengthening IHSA's influence with key industry stakeholders and government bodies, including Ministry of Labour, Immigration, Training and Skills Development (MLITSD), Ministry of Transportation (MTO), Employment and Social Development Canada (ESDC) the Office of the Chief Coroner's (OCC) and the Workplace Safety and Insurance Board (WSIB).

DATE OF POSTING:

October 8, 2025

LOCATION:

Remote Work

RESIDENCY PREFERENCE:

Due to the frequency of travel required, it is preferred that the individual's permanent residence is within one hundred (100) kilometer radius of 21 Voyager Court South, Etobicoke, ON,M9W 5M7.

SALARY:

$130,609.67- $163,262.08

NUMBER OF VACANCIES:

1

RESPONSIBILITIES:

Stakeholder Relationship Management:

Leads and cultivates stakeholder engagements, builds strategic alliances, develops collaborative relationships with internal and external partners, stays current on industry best practices and legislative changes, manages sensitive issues, and represents IHSA at industry events to enhance the Association's image and influence.

Planning & Project Management:

Leads and executes various projects and initiatives for the division and the Association as assigned, this includes the development of project management strategies, ensuring alignment with Department and IHSA goals, setting staff objectives, monitoring progress, managing deliverables, tracking performance, and reporting metrics to ensure timely, high-quality outcomes and effective responses to emerging issues and trends.

Operations Management:

Leads and provides oversight to ensure effective stakeholder committee and council operations. The role involves evaluating stakeholder feedback, identifying sector specific health and safety enhancements, and building strategic alliances. Additionally, it encompasses managing meetings, directing committee recommendations to relevant agencies, promoting IHSA's profile and services, and providing expert advice while overseeing outreach projects to ensure strategic alignment.

Quality & Risk Management:

Develops processes to improve client/stakeholder relationships within the network, evaluates industry trends, recommends solutions, implements the adoption of new methodologies, and liaises with program and/or product and resource development to ensure network-related products are updated, relevant, accurate, and align with regulatory compliance and the Associations brand and mission.

Staff & Financial Management:

Direct and assign staff activities and performance within the division, this includes managing performance, career development and succession planning for the department, participate in the recruitment and onboarding of new hires within the department, and manages departmental budgets and expenditures to ensure effective staff management and cost efficiency.

QUALIFICATIONS:

Completion of undergraduate degree in business or related field, or equivalent combination of education and experience with a strong business acumen in the sectors IHSA serves required. 8-10 years of progressive operations, stakeholder engagement and people/project management experience required. A minimum of 5 years direct industry construction experience required. A valid Ontario Driver's license with the ability to travel extensively required. First Aid, Cardiopulmonary Resuscitation (CPR) and Automatic External Defibrillator (AED) certifications required. Experience and knowledge of project management principles including effectively coordinating and planning multiple projects, executing multiple tasks simultaneously and efficiently while working with conflicting priorities ensuring on time delivery required. Advanced knowledge of health and safety management systems, programs, services and current legislation as applicable to IHSA industries required. Canadian Registered Safety Professional (CRSP) accreditation, Risk Management Certification, and ISO Certification considered an asset. Industry-related skilled trade designation, license, or certification (e.g., Health and Safety or Professional Certificate in the SME area) considered an asset. Advanced knowledge and experience with the infrastructure health and safety industry, and health and safety system partners an asset. Experience conducting and overseeing risk assessments for a variety of hazards and develop control strategies an asset. Knowledge of scientific and/or engineering principles, accepted research protocol, methodology and reporting, and statistics an asset. Advanced knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook etc.) with advanced typing or note taking skills an asset. 75% minimum interview score required for consideration.

REPLY TO:

Human Resources

JOB CLOSING DATE:

October 23, 2025

IHSA is committed to foster a workforce that reflects the communities we serve and to promote fairness, equity, dignity, and respect. We value diversity and show due consideration for each other's opinions, perspectives and uniqueness that creates an all-inclusive work environment where everyone can contribute to their full potential.

IHSA is committed to providing equal opportunity to qualified individuals wishing to join the Association. IHSA will provide accommodation to applicants with disabilities throughout the assessment, selection and recruitment process. Applicants requesting accommodation are asked to advise Human Resources of the nature of accommodation that is required.

Thank you for your interest in IHSA. To be considered for this competition, applicants must include a resume clearly identifying how they meet the qualifications as outlined in this position and be forwarded to Human Resources no later than the date on the job closing. Applications should also include a cover letter and reference the posting #SPR2025-02. This information will be used as part of the selection process. We appreciate the interest of all applicants, however, only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Tuition reimbursement Vision care Work from home
Application question(s):

Do you have a minimum of 8-10 years of progressive operations, stakeholder engagement and people/project management experience? Do you have a minimum of 5 years direct industry construction experience? Have you completed undergraduate degree ; preferably in in Business or related field?
Work Location: Remote