Director, Quote To Cash (q2c) Strategy And Solutions

Toronto, ON, Canada

Job Description


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Job Category Finance

Job Details

About Salesforce

We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.

Description:
Salesforce is seeking a leader to lead large scale, multi-year Quote to Cash initiatives to improve Salesforce\xe2\x80\x99s customers and sellers experience. We\xe2\x80\x99re looking for critical problem solvers that want to roll up their sleeves and work on convoluted enterprise projects. The role encompasses a wide variety of responsibilities including QtoC process simplification, business requirements development, business solution design, product management, business strategy, program coordination and strategic planning.
The person in this role will be responsible for leading enterprise QtoC initiatives while working closely with cross functional business leaders such as Salesforce\xe2\x80\x99s product team, business leaders and implementation partners. This person will handle multiple individuals responsible to implement the steps vital to achieve the program\xe2\x80\x99s vision of success.

Responsibilities:

  • Represent the Q2C enterprise strategy, business process and solutions to a large number of business partners from all corners of the organization
  • Serve as a subject matter authority for Salesforce\xe2\x80\x99s internal Q2C business processes
  • Use domain expertise while working with cross functional business and implementation partners to think critically and simplify sophisticated Q2C business processes
  • Oversee the planning and execution of Q2C functional leads and analysts to comprehensively document and define business use cases and future state requirements in the user story format for agile delivery
  • Collaborate with multiple functions including Solution Architects, Product Managers and IT to develop vital capabilities and solutions to satisfy the current and future needs of all of the end-to-end partners
  • Evaluate and confirm technical solution proposals against business requirements for transition to build-teams within IT
  • Coordinate with Program and Project Managers to drive progress, create and maintain project plans, maintain issue and risk logs, run, advance and mitigate blockers and improve issues
  • Run partner engagement and improve communications and awareness of projects and programs that may impact them
Required Skills/Experience:
  • 7+ years of experience related to omni channel selling and buying experience, configure price quote and order management systems
  • 5+ years of experience in leading large enterprise programs with consistent record of success
  • 5+ years of experience with Salesforce products
  • 3+ years of people management experience
  • Excellent interpersonal skills; ability to articulate verbally and in writing; willingness to appropriately debate difficult issues; ability to think quickly
  • Strong leader that can manage direct and indirect reports via in-person or remote means
  • Ability to manage expectations of Business Stakeholders and Partners
  • Ability to excel in a fast-paced environment delivering accuracy while handling deadlines where adaptability is imperative
  • Capacity to identify and understand broader business and financial issues from an end-user\xe2\x80\x99s perspective
  • Experience successfully juggling multiple projects and tasks concurrently
  • Meticulous attention to detail with an ability to work independently and demonstrate initiative
  • Working-to-advanced knowledge of Jira, lucid charts, smart sheets or similar tools
Accommodations

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Job Detail

  • Job Id
    JD2239974
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned