Job Description

Director, Operations

Reports To

Vice President, Operations Eastern Region

Location

Boucherville, QC

Type

Salary, Full-Time

Closing Date

May 20, 2023

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada\xe2\x80\x99s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit or follow us @SyscoCanada at ; or

For a full list of opportunities, visit

Role:

This is a Senior Leadership Operations position responsible for Inbound and Outbound Warehouse; Fleet Services; Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul); Operations Systems and related third party providers.

Role Responsibilities:

Responsibilities include but are not limited to:

• Achieving performance key metrics; evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations
• Expense and revenue management;
• Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, MOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss;
• Strategic execution of local and corporate initiatives;
• Budgeting, forecasting, compliance with government regulations;
• Safety and security of the building, its contents and people;
• Management and direction of staff \xe2\x80\x93 maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement
• Interprets trains and consistently enforces Company policies and procedures;
• Ensures compliance with all Insurance Pooling requirements; with local, federal and provincial regulatory agencies (i.e. OHS, MOT, FDA, USDA, DOL, etc.); with licensing and log book requirements and with food safety policies, protocols and requirements;
• Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, HVAC systems, fire protection, and office by ensuring that all are kept consistent with the safety, security, sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs;
• Ensures contingency systems/practices/protocols are in place to eliminate business disruption;
• Oversees emergency response or crisis management activities. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Assists Safety Manager with training initiatives;
• Evaluates and ensures the appropriate use and updating of all department software systems.
• Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of Inbound and Outbound Warehouse, Transportation (Delivery), Fleet Services and Facilities.
• Accountable for the accuracy of timecards, approvals and scheduling of direct reports
• Complies with Sysco\xe2\x80\x99s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands both the economic and cultural value that a safe organization with minimal environmental impact brings to an organization.
• Is willing to drive Environmental, Health and Safety performance by providing necessary resources and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enable, champion and embrace an inclusive culture
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

• 5 years Operations distribution management experience
• Bachelor\xe2\x80\x99s degree in Business Administration, Managerial Accounting, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience.
• Exposure/familiarity to Lean Six Sigma environment is an asset
• Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook
• Sound knowledge of the Occupation Health and Safety Act
• The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call
• Valid driver\xe2\x80\x99s license in good standing with access to a vehicle is required
• The associate may occasionally be required to travel (10%) to other sites or the corporate office as business needs dictate (i.e. training, business continuation, etc.)

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here\xe2\x80\x99s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts \xe2\x80\xa2 Short-Term and Long-Term Disability \xe2\x80\xa2 Life Insurance \xe2\x80\xa2 Voluntary Optional Insurance \xe2\x80\xa2 Parental Leave Plan \xe2\x80\xa2 Company Pension Plan \xe2\x80\xa2 Group RRSP & TFSA \xe2\x80\xa2 Employee and Family Assistance \xe2\x80\xa2 Stock Purchase Plan \xe2\x80\xa2 Maple Virtual Care \xe2\x80\xa2 Unlimited on-line learning \xe2\x80\xa2 Sysco product discounts \xe2\x80\xa2 Preferred vendor discounts \xe2\x80\xa2 Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)

Sysco