Job Description

Child welfare is a rewarding career option that enables caring individuals to support the community and
make a positive difference in the lives of children, youth, and families. As the third largest CAS in the
province, we are proud of our ongoing innovation and leadership throughout the sector. Seeing wel over
10,000 families a year, Peel CAS has the lowest number of children and youth in care per capita across
Canada. 99% of the work we do is with children, youth, and families in their own homes.

The Opportunity
Reporting to the CEO, the Director, Transformation Office (DTO) provides strategic leadership expertise
in the transformation journey to support an exceptional employee experience and deliver on Peel CAS\'
commitment to continuous improvement. The Director of Transformation takes on specific
responsibilities related to implementing transformative changes and improvements within the
corporate aspects of child welfare organizations or agencies.

Principle Responsibilities
o
Culture & Employee Experience: The DTO will lead initiatives to foster a cohesive organizational
culture, enhance employee belonging, and develop comprehensive people practices and
strategies that empower our workforce ensuring principles of diversity, equity and inclusion are
at the forefront of decision making.
o
Process Optimization: The DTO works with key members of the leadership team to support the
streamlining and optimization of corporate processes within the agency including administrative
functions, finance and human resources, ensuring that resources are utilized efficiently and
effectively.
o
Technology and Systems Enhancement: The DTO identifies and recommends technology
solutions that improve corporate services. This includes implementing digital tools for financial,
HR and data management.
o
Data-driven Decision-making: Child welfare organizations handle a significant amount of data.
The DTO works col aboratively with the Director of SDI to ensure data analytics capabilities
within corporate services to support evidence-based decision-making and strategic planning.
o
Performance Measurement and Reporting: The DTO establishes key performance indicators
(KPIs) and reporting mechanisms for corporate services. This allows for regular monitoring of
progress and the identification of areas needing improvement.
o
Change Management: Implementing changes within corporate services can impact various
departments and staff members. The DTO guides change management efforts, ensuring that
employees understand and embrace new processes, technologies, and ways of working.
o
Risk Management and Compliance: Child welfare organizations must adhere to regulations and
standards. The DTO works to identify risk management strategies and compliance efforts related
to corporate services to ensure the organization operates ethical y and legal y.
o
Stakeholder Engagement: The DTO col aborates with stakeholders both internal y (staff,
management) and external y (government agencies, partners, funders) to ensure that corporate
services align with the needs and expectations of al parties involved.
o
Strategic Planning and Alignment: The DTO ensures that corporate services\' goals and strategies
are aligned with the broader mission and objectives of Peel CAS. The DTO wil work alongside
the Senior Leadership team and the Board in the development of the Agency\'s new strategic
plan. This includes translating organizational goals into actionable plans for corporate services.
o
Capacity Building: The DTO identifies training and development needs within corporate services
to promote the development of staff skil s and knowledge.
o
Innovation and Continuous Improvement: The DTO promotes a culture of innovation and
continuous improvement. This includes encouraging staff to suggest process enhancements,
explore new technologies, and seek ways to optimize resource utilization.
o
Organizational Alignment: The DTO wil work with the CEO to recommend opportunities for
improved alignment to the organizations structure to ensure appropriate staffing levels and
support are available to support the delivery of child protection services aligned with the
agency\'s mission, vision and values.

Education & Experience:

Masters level education in human resources, public administration, business administration, or
other relevant discipline, or the equivalent combination of education and experience

A minimum of 10 years of experience in applying human-centered design and systems thinking
to understand and improve the end-to-end service experience

Experience in overseeing similar transformations is an asset

PROSCI Change Management Certification is an asset

Director level experience in the key functional areas of public sector strategy and consulting,
business transformation, strategic planning, operations and/or customer service

Extensive leadership experience with strong relationship building skil s and the ability to
influence and obtain buy-in and support

Extensive experience managing large scale initiatives or strategic projects, managing change and
ensuring deliverables are achieved

Advanced analytical, problem solving and conflict resolution skil s combined with an enhanced
ability to execute and deliver results utilizing initiative and innovation

Highly developed interpersonal and communication skil s, with the ability to communicate at all
levels of the organization

Or an equivalent combination of education and experience that in the opinion of the Chief
Executive Officer constitute adequate and suitable preparation for the position

Join Us
This is a one year management contract role. We offer a flexible work environment and a
comprehensive salary and benefit package. For more information or to apply, please email Helen
Doulos by October 6, 2023. We thank al candidates for your interest in PCAS.

Peel Children\'s Aid Society is committed to diversity in the workplace and is an Equal Opportunity
Employer. Should you require accommodation during the recruitment and selection process, please

Ontario Association of Children\'s Aid Societies