Job Description

: Director - Ski, Golf Course & RV Park

Reports To: Ownership / Executive Board/GM

Position Summary

The Resort Director will provide strategic leadership and operational oversight for the resort's Ski Area, Golf Course, and RV Park. This role ensures exceptional guest experiences, financial performance, and operational efficiency while maintaining the highest standards of safety, sustainability, and service. The Director will work closely with department managers to align seasonal operations, drive revenue, and uphold the resort's brand as a premier year-round destination.

Key Responsibilities

Leadership & Strategy

Develop and implement strategic plans for year-round resort operations, including ski, golf, and RV park activities. Provide direction and mentorship to department managers, fostering a culture of excellence, accountability, and teamwork. Collaborate with ownership and executive teams on long-term planning, capital projects, and growth initiatives.
Operational Management

Oversee daily operations across ski, golf, and RV divisions, ensuring smooth coordination between departments. Establish and enforce operational policies, safety protocols, and service standards. Monitor facilities, equipment, and infrastructure; plan preventative maintenance and upgrades.
Financial & Business Performance

Develop and manage budgets, forecasts, and financial targets for each division. Maximize profitability through cost control, revenue optimization, and innovative guest programs. Track performance metrics and provide regular reports to ownership.
Guest Experience & Service

Ensure world-class guest service across all areas of the resort. Respond to guest feedback and implement improvements to enhance satisfaction. Promote resort amenities and develop packages to increase cross-utilization of ski, golf, and RV offerings.
People & Culture

Recruit, train, and retain high-performing managers and seasonal staff. Build a safe, inclusive, and engaging work environment. Lead seasonal workforce planning, ensuring staffing levels meet operational demands.
Community & Sustainability

Foster positive relationships with local communities, tourism boards, and regulatory agencies. Promote environmentally responsible practices in resort operations. Ensure compliance with all legal, safety, and environmental regulations.
Qualifications

Bachelor's degree in Hospitality Management, Business Administration, or related field (MBA an asset). Minimum 8-10 years of senior leadership in resort, recreation, or hospitality management. Proven success overseeing multi-faceted operations (ski, golf, lodging, or similar recreational facilities). Strong financial acumen with experience managing multi-million-dollar budgets. Exceptional leadership, communication, and organizational skills. Knowledge of health, safety, and environmental regulations in resort operations. Ability to thrive in a dynamic, seasonal, and guest-focused environment

Working Conditions

Year-round position with peak demands during ski and golf seasons. Requires flexibility to work weekends, holidays, and extended hours during high season. Outdoor presence and visibility in resort facilities required.
Compensation & Benefits

Competitive salary with performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Housing allowance or staff accommodation (if applicable).
Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

Relocation assistance
Work Location: In person