Job Description

ABOUT US

SOAR Community Services is a long-established health and social service provider in Brantford, Brant County and Haldimand County. We deliver a comprehensive continuum of services across addictions, mental health, housing, justice and employment. We are accredited for our excellence in service provision.

JOB RESPONSIBILITIES

We are seeking an innovative, collaborative, quality-focused Director of Services to oversee our Housing portfolio. As a community leader in supporting people experiencing homelessness, we have cultivated a continuum of services with the goal of helping people obtain shelter and achieve safe, stable, long-term living situations. This portfolio includes transitional housing programs for people between 18 and 29 (Cornerstone House), Emergency Shelter Intake Services, Housing Resource Centre, and Supportive Housing. Within a housing-first and harm reduction philosophy, you will collaborate with internal and external partners to ensure coordinated, integrated, quality service. As part of the dedicated and collegial SOAR Community Services leadership team, you will also contribute to overall organizational strategic direction and policy development. You will make a difference!

The Director of Services - Housing will:

Provide oversight to the housing portfolio and ensure alignment with Agency policies and procedures, as well as funder expectations Monitor service quality and implement quality improvement initiatives to ensure program outcomes Provide support and supervision to the housing leadership team, fostering effective team functioning and individual growth and development Collaborate with partners to maximize system resources, facilitate seamless service delivery across the continuum of care, and promote departmental growth Participate in senior leadership activities, contributing to overall Agency growth and development Represent the Agency on various community committees Mine opportunities to enhance housing services, submitting proposals for new funding initiatives as required

Hours of work:

37.5 hours a week, predominantly Monday to Friday days, with occasional events in the evening.

COMPENSATION AND BENEFITS

Annual salary: Starting at $89,956 and progressing to $100,016, plus transportation compensation and comprehensive benefits

The Perks

Employee Assistance Plan for all staff and their families Full Time staff start at 3 weeks' vacation 60 hours of Personal Leave Time per year for Full Time staff (pro-rated the first year) 15 hours of Wellness Time per year for Full Time staff (pro-rated the first year) Staff wellness activities Participation in RSP/TFSA plans for all staff, with Agency pension match for Full Time and eligible Part Time staff Group health, vision, dental and travel insurance plans where premiums are 100% paid by the Agency for Full Time staff An Agency committed to ensuring your physical and mental health/safety is paramount

REQUIREMENTS AND QUALIFICATIONS

Degree or diploma in related Social/Human Sciences - university preferred Registration with a professional governing body preferred Minimum 5 years' experience in management role Demonstrated expertise in the delivery of client centered services and program evaluation Demonstrated knowledge of relevant practices, rules, regulations, and laws that affect programs Demonstrated knowledge of financial management specific to budgeting, resource management, and the ability to collect and analyze data Must have access to reliable transportation, as some travel may be required.

Start date:

As soon as possible

Apply by: September 11, 2025

Email:

katie.curtis@soarcs.ca or recruit@soarcs.ca

Job Type: Full-time

Pay: From $89,956.00 per year

Benefits:

Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Mileage reimbursement On-site parking Paid time off RRSP match Vision care Wellness program
Education:

Bachelor's Degree (preferred)
Experience:

management: 5 years (required)
Work Location: In person