Job Description

Job Title:

Director of Programs and Services

Program:

Foundry

Hours

: 40 hours/week

Location:

Penticton, BC

Closing Date:

August 6, 2025

Job Summary

The Director of Programs and Services is responsible for the strategic leadership and operational management of assigned programs, with a primary focus on youth services. This role ensures high-quality service delivery in alignment with agency goals, contractual obligations, and community needs. The Director also plays a key role in cross-agency collaboration and organizational leadership.

Responsibilities

Strategic Program Oversight

: Lead the planning, implementation, and evaluation of new and existing programs. Serve as the primary liaison with Foundry BC, Interior Health, MCFD, and other key partners.

Integrated Service Delivery

: Oversee the daily operations of the Foundry Penticton Centre, ensuring seamless, youth-centered services for individuals aged 12-24. Provide leadership across clinical, operational, and financial domains.

Organizational Leadership

: Contribute to agency-wide strategic planning and decision-making as a member of the Senior Leadership Team (SLT). Support the development of long-term goals and policies.

Governance & Accountability

: Establish and maintain standards, performance metrics, and accountability frameworks in alignment with agency policies and Executive Director directives.

Advisory Role

: Provide expert guidance to the Executive Director on cross-functional program issues and emerging service needs.

Team Leadership

: Supervise, mentor, and support Team Leaders and staff to ensure effective service delivery, professional development, and a positive workplace culture.

Quality Assurance

: Monitor and evaluate service delivery by staff, volunteers, and partners to ensure consistency, quality, and alignment with best practices.

Issue Resolution

: Address complex or sensitive issues involving staff, clients, or the public, and support conflict resolution and crisis response.

Cross-Agency Collaboration

: Participate in interdepartmental initiatives and contribute to organizational development projects as assigned.

Qualifications

Post-secondary degree in social sciences, health sciences, or a related field; a master's degree is preferred. Minimum of five years of progressive leadership experience in program management, preferably within the community social services sector. Demonstrated experience working with youth and integrated service models; clinical background and familiarity with team-based or stepped care approaches are assets. In-depth knowledge of youth services in BC, including access to mental health care, substance use services, primary care, and social support. A combination of relevant education and experience may be considered.

Skills & Competencies

Exceptional communication skills--verbal, written, facilitation, and interpersonal. Proven leadership, collaboration, and conflict resolution abilities. Strong strategic thinking, planning, and organizational skills. Ability to manage multiple priorities independently and under pressure. Skilled in crisis management and emergency response. Flexibility to work evenings and weekends as required for meetings, events, or urgent matters.

Why Work at OneSky?

At OneSky, we are dedicated to creating inclusive, innovative, and community-driven services that support the well-being of youth and families. As the Director of Programs and Services, you'll have the opportunity to lead impactful initiatives, shape integrated service delivery, and collaborate with a passionate team committed to making a difference.



You'll be part of a supportive leadership environment that values your expertise, encourages innovation, and invests in your professional growth. If you're a strategic thinker with a heart for community and a drive to lead meaningful change, we invite you to bring your vision and leadership to OneSky.