Job Description

Overview:
Create value at TC Transcontinental.
At TC Transcontinental, we've got it made, and that's because of the expertise of our team.
We have been driving innovation since 1976.
With approximately 7400 employees, TC Transcontinental is a leader in flexible packaging in North America and in retail services in Canada, and is Canada's largest printer. The Corporation is also the leading Canadian French-language educational publishing group. Respect, teamwork, performance and innovation are the strong values held by the Corporation and its employees. TC Transcontinental's commitment to its stakeholders is to pursue its business activities in a responsible manner. We take care of our team, support each other and cultivate a sense of belonging for all.
We are seeking an experienced and strategic Director of Production to lead all operational aspects of production delivery, workflow optimization, resource allocation, and quality control across print, digital and packaging. This role manages production teams, ensuring seamless execution from project intake to final delivery, drive continuous improvement, support key client relationships, and play a key role in developing scalable, future-ready production strategies.
The ideal candidate is bilingual in French and English and can be based in either our Montreal office at 1500 Jules-Poitras Blvd., Saint-Laurent, Quebec, or our Mississauga office at 5255 Satellite Drive, Mississauga, Ontario. Responsibilities:
When your actions lead to success:

• Provide strategic leadership across production operations, ensuring alignment with company objectives and long-term growth plans.

• Oversee financial and performance metrics, applying strategic analysis to maximize operational efficiency, cost management, responsible for forecasting and supporting sustainable revenue growth.

• Lead the planning and execution of all production operations, ensuring quality, accuracy, and timeliness across deliverables, while meeting or exceeding client expectations.

• Champion continuous improvement initiatives, driving innovation in production workflows through AI integration, emerging technology adoption, and operational best practices

• Develop and implement resource plans and scheduling procedures to ensure optimal staffing and efficient workflow for both short- and long-term project timelines.

• Champion continuous improvement initiatives, driving innovation in production workflows, technology adoption, and operational best practices.

• Coach, mentor, and evaluate staff performance, fostering a culture of accountability, collaboration, and professional growth.

• Actively support business development initiatives, contributing to client proposals, capability presentations, and solution design alongside account teams.

• Partner with cross functional teams to develop operational strategies and realize new revenue opportunities through improved efficiency and service offerings.

• Maintain strong client relationships, serving as a point of escalation and support for account managers in delivering high-quality production outcomes.

• Manage project execution across teams, leading stakeholder meetings, assigning responsibilities, and ensuring alignment to timelines and goals.

• Drive a culture of innovation and change, encouraging new ways of thinking across production, team management, and operational processes.

• Ensure adherence to all safety, sustainability, and compliance requirements within production operations.

• Support succession planning and talent development, identifying high-potential employees and preparing them for future leadership roles. Qualifications:

When your expertise drives us:

• You have a minimum of a bachelor's degree in business administration, Graphic Arts Management or Operations/Manufacturing/Technology. MBA Preferred.

• You will have minimum of 10 years' experience of progressive leadership experience within print, packaging, content, or marketing services managing manager level direct reports with the demonstrated ability to cultivate talent, coach and facilitate change

• Specialize certification related to project management (i.e. "PMP certification") is an asset.

• Strong communication, organizational, and relationship management skills

• Demonstrated success with KPI tracking, process optimization, and timely delivery of complex deliverables

• Demonstrated knowledge and understanding of the financial, accounting, and operational functions within the organization to make strong business decisions

• Bilingual in English and French (spoken and written) is required as regular communication and collaboration with teams and stakeholders in Canada.

When benefits really help you live better:
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive--at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO
TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.
We are also committed to providing an inclusive and barrier-free recruitment and work environment--promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.
Send us your application. Create something with TC Transcontinental.
#LI-TH1
#LI-hybrid

Skills Required