Job Description

The Director of Product will lead NorthStar Utilities' product management function, driving clarity, alignment, and measurable impact across our product portfolio. This role bridges strategy and execution--ensuring our teams are building the right products, in the right order, for the right reasons.
This remote role welcomes candidates anywhere in Canada and the US. This role may require 1-2 weeks of travel in North America each year. A valid passport or visa is required.
Key Responsibilities

• Leadership & Alignment: Manage the product management group and establish clear ownership, accountability, and alignment with organizational strategy.
• Strategic Execution: Translate executive vision into actionable product goals, track and report progress toward milestones, and ensure visibility across stakeholders.
• Product Direction: Research and champion new product opportunities--both strategic and tactical--based on market trends, customer feedback, and technology shifts.
• Customer Engagement: Build strong relationships with key customers and partners to deeply understand their needs and ensure our roadmap delivers real value.
• Measurement & Reporting: Implement processes and metrics to assess progress, performance, and product health across teams.
• Cross-Functional Collaboration: Work closely with R&D, Sales, Support, and Professional Services to align priorities and ensure consistent delivery.

Qualifications

• 10+ years of experience in product management or product leadership roles (preferably in enterprise software or utilities sector).
• Strong strategic planning and execution skills.
• Proven ability to lead high-performing teams through organizational change and growth.
• Excellent communication skills with both technical and non-technical audiences.
• Experience with customer engagement, competitive analysis, and go-to-market strategy.
• Data-driven mindset with experience defining and tracking KPIs for product success.

Success in this Role Means

• Product teams are accountable, aligned, and outcome-focused.
• Executive priorities are clearly translated into product deliverables.
• Customers see NorthStar as a responsive, innovative partner.
• The organization has visibility into progress and impact of product initiatives.

What we can offer:

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
About Northstar:
NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for more than 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.
Click here to learn more about NorthStar Utilities Solutions.
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