Job Description

The Director of Product will lead NorthStar Utilities' product management function, driving clarity, alignment, and measurable impact across our product portfolio. This role bridges strategy and execution--ensuring our teams are building the right products, in the right order, for the right reasons.
Key Responsibilities

• Leadership & Alignment: Manage the product management group and establish clear ownership, accountability, and alignment with organizational strategy.
• Strategic Execution: Translate executive vision into actionable product goals, track and report progress toward milestones, and ensure visibility across stakeholders.
• Product Direction: Research and champion new product opportunities--both strategic and tactical--based on market trends, customer feedback, and technology shifts.
• Customer Engagement: Build strong relationships with key customers and partners to deeply understand their needs and ensure our roadmap delivers real value.
• Measurement & Reporting: Implement processes and metrics to assess progress, performance, and product health across teams.
• Cross-Functional Collaboration: Work closely with R&D, Sales, Support, and Professional Services to align priorities and ensure consistent delivery.

Qualifications

• 10+ years of experience in product management or product leadership roles (preferably in enterprise software or utilities sector).
• Strong strategic planning and execution skills.
• Proven ability to lead high-performing teams through organizational change and growth.
• Excellent communication skills with both technical and non-technical audiences.
• Experience with customer engagement, competitive analysis, and go-to-market strategy.
• Data-driven mindset with experience defining and tracking KPIs for product success.

Success in this Role Means

• Product teams are accountable, aligned, and outcome-focused.
• Executive priorities are clearly translated into product deliverables.
• Customers see NorthStar as a responsive, innovative partner.
• The organization has visibility into progress and impact of product initiatives.

Skills Required