Job Description

Reporting to the Executive Director (ED) of Access and Affiliation, the position is a member of the Primary Care senior management team and provides advice and support on primary health issues to the ED and Health PEI (HPEI). The position is responsible for Primary Health Care Operations and provides strategic leadership and management with a focus on ensuring that Primary Health Care services - including those provided through Patient Medical Homes (PMHs) and Primary Care Access Centres (PCACs) are operating smoothly and continually meeting the health needs of Islanders.

Duties:

Models reflective behaviour and participates in learning experiences that enhance continued competency and professional development Demonstrates flexibility to adjust to rapidly changing conditions, challenges, and requirements. Stays informed of current best practices in all areas, with the addition and growth or new services under the patient medical home umbrella Models a commitment to continuous improvement and a patient-centered approach in all aspects of Primary Health Care operations Supports team in developing their career goals through active coaching discussions and effective Performance Development Plans Promotes a culture of collaboration, respect, and open communication within Primary Health Care teams Communicates organizational priorities and successes. Facilitates a shared strategy for teams that defines key milestones, measures of success, standards for service delivery and individual accountabilities Establishes clear and measurable operational goals for Primary Health Care services, including PMHs, PCACs, and virtual care, aligned with the organization's strategic objectives. Consults with stakeholders, including patients, healthcare providers, and community leaders, to gather input and ensure that operational decisions are aligned with their needs and priorities. Oversees the implementation of operational plans and initiatives, ensuring that they are executed efficiently and effectively Uses evaluation findings to inform future operational planning and decision-making, ensuring continuous improvement in Primary Health Care services Maintains fiscal accountability Brings together multidisciplinary groups to build connections of both internal and external stakeholders. Collaborates with system partners to enhance integrated planning processes at organizational and care delivery levels, ensuring a patient-centered approach to Primary Health Care operations Encourages the gathering and dissemination of quality evidence to influence action and improve Primary Health Care services. Mobilizes commitment and resources from many different locations within the Primary Care system to achieve strategic objectives Evaluates the broader healthcare landscape to anticipate challenges and opportunities for Primary Health Care operations Draws on different perspectives and innovative ideas from within and outside the healthcare system to enhance operational effectiveness Leads the transformation of Primary Health Care operations to improve access, quality, and efficiency. This role requires navigating complex socio-political environments and collaborating across government, health authorities, and community stakeholders to support primary health care transformation and meet evolving public expectations. The Director leads complex change initiatives, including those that involve stakeholder resistance, and develops and communicates a clear vision for change, supported by evidence-based approaches and change management strategies. This position requires a systems thinking approach, analyzing complex data, anticipating healthcare trends, aligning local operations with provincial goals, and planning long-term strategies to ensure sustainable Primary Health Care services. The Director actively engages patients, families, and community groups in service planning and improvement to ensure that Primary Health Care services are equitable, culturally safe, and responsive to community needs.

Minimum Qualifications:

Master's level degree in a health, social, or administrative domain supplemented by course work in management and leadership is required. Must have extensive senior level experience within healthcare including extensive experience in a community-based health setting with budget management, strategic planning, program development, human resource management in unionized environments. Must have considerable experience with project management, preferably in a health-related environment. Must have considerable experience in health systems and health systems development - preferably with clinical experience in primary care or chronic disease areas of service

Other Qualifications:

professional designation or the Certified Health Executive program with the Canadian College of Health Leaders. Experience writing SBARs, TB memos is an asset. Considerable experience with group/public facilitation. Strong interpersonal skills and the ability to plan and think strategically. Sound team building skills. Ability to develop progressive and effective partnerships across a multitude of sectors. Knowledge and understanding of pertinent legislative and regulatory requirements. Strong understanding of quality improvement methodologies and their application in primary care settings. Ability to develop progressive and effective partnerships across a multitude of sectors. Knowledge and understanding of pertinent legislative and regulatory requirements. Ability to effectively manage social media and public relations. Strong strategic management and policy development abilities including experience working with governmental departments, agencies, and NGO's at a strategic level. Thorough fluency in the LEADS framework capabilities an asset. Must possess a valid driver's license and have access to a reliable vehicle. Familiarity with electronic medical record (EMR) systems and their application in primary care settings. Experience in developing and managing partnerships with academic institutions and other healthcare organizations. Proficiency in data analysis and interpretation, with the ability to use data to inform strategic decision-making. Understanding of population health principles and their application to primary care delivery. Experience in change management, particularly in healthcare settings. Knowledge of emerging trends in primary care, such as integrated care models and value-based care.
Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

Salary Range:

$58.75- $73.44 per hour (Level 27)

Bi-Weekly Hours:

75 hours bi-weekly / Monday to Friday with possible evenings/weekends

Posting ID:

169411

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

#HP1

Job Types: Full-time, Permanent

Pay: $58.75-$73.44 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Paid time off Relocation assistance Store discount Vision care
Schedule:

12 hour shift Holidays Monday to Friday
Work Location: In person