Job Description

VITA COMMUNITY LIVING SERVICES/MENS SANA

Director of Operations

Providing Safety, Practicing Respect, Promoting Community

WE ARE VITA!



VITA is a non-profit organization providing supports and services to individuals with a developmental disability and or mental health challenges. Our staff make a difference in the lives of our members everyday.

OPPORTUNITY

VITA is seeking a

Director of Operations

to join the leadership team. VITA is looking for a candidate who seeks opportunities for improvement and can drive operational excellence and alignment to business objectives. The successful applicant for this role enjoys working with details, data aggregation, legislative and MCCSS changes and stakeholder agreements. In addition, having great people skills helps you coach, mentor and support growth and development of staff.



Reporting to the Chief Operating Officer (COO) this leadership position champions a positive work atmosphere through the supervision and evaluation of VITA's Programs. The Director of Operations works in partnership with the COO and other senior staff to drive operational performance and execution while building a talent rich team. This role optimizes systems and structures that effectively reduces program inconsistencies and allows operations to scale and grow within VITA.

WHY VITA?

We love supporting the community we serve! At VITA, we believe that positive, happy, and healthy people have a passion for life and bring that energy to their work. No matter what your specialty or experience, your unique contributions will make a difference.


Our culture blends various backgrounds, experiences, and perspectives. We believe it is not about fitting into our culture; it is about adding value to our workplace through expertise, fresh ideas, and perspectives.

We cannot wait to see what you will bring!

THE ROLE:

Reporting to the COO your role will be responsible for:



Directs, manages and oversees service delivery to ensure quality of overall service and health and safety, and ensures welfare of members and staff in day-to-day operations. Ensures the service delivery adheres to the organizational mission, vision, value statements as well as matches strategic directions of the organization. Assesses existing services seeking the gaps and plans and implements processes to enhance service excellence. Applies effective critical thinking, decision-making, and problem-solving skills within a fast-paced, complex, and continually changing environment. Develops new initiatives to support sectorial transformation and organization's strategic plans. Serves as a positive, dynamic leader that displays excellent work ethic and coaches and mentors middle management staff in an effort of developing internal talent pool. Ensures compliance with Ministry of Children, Community & Social Services requirements, funder guidelines and all relevant legislation (e.g. rights, privacy, health & safety, labour etc.) are adhered to. Refines a delivery of service model that enhances member-directed supports, professional autonomy and accountability through collaborative practice. Responds to calls for proposals in accordance with the needs of the organization/community. Provides on-call consultations (after hours) to problem solve, provides direction and supports in response to emergencies. Builds and maintains strong relationships with Stakeholders including local government. Networks and actively participate in internal and sector committee meetings. Knowledgeable of Collective Agreement provisions. Other related duties as assigned by the operational director or delegate.

WHAT YOU BRING:

Bachelor's degree in social work, psychology, administration, business or other related field or an equivalent combination of related experience and education. Master's degree in administration, social work, or psychology or related field is an asset. Minimum 10 years professional experience postgraduate in the field of developmental disabilities/health/mental health within community settings. Minimum 5 years of managerial experience across multiple settings or comparable employment experience Valid Driver's license and reliable vehicle required. Strong understanding of developmental services, mental health, and related government regulations. Strong networking and community engagement knowledge and abilities. Strong and well-developed leadership (inclusive leadership style is an asset), and management skills (planning, budgeting, resource allocation). Knowledge of collective agreements and working within a unionized environment. Strong analytical, problem solving, negotiation and conflict resolution skills. Resilient strategic thinking. Excellent communication, written, oral and presentation skills. Knowledge of other languages is an asset. Project management and computer skills.

DS CORE COMPETENCIES

Building Relationships Championing Change and Innovation Facilitate Growth and Development Inclusive Leadership Problem Solving and Decision Making Resilience Valuing Equity, Diversity, and Inclusion Strategic Thinking

WHAT'S IN IT FOR YOU?

At VITA we care about each other, reaching our potential and making a difference in our communities. So, we thrive on being creative and fostering a thoughtful and committed work culture.

Comprehensive benefits package. Employee Assistance Program. Flexible work/life balance options. Remote work flexibility. Pension Plan. Paid Vacation, and Sick Time. Ability to make a difference and lasting impact. Opportunities to perform challenging work in a dynamic and collaborative culture.

Additional Information:

We know through experience that different ideas, perspectives, and backgrounds foster a stronger and a more collaborative work environment. VITA strives to create a workplace that reflects the community we serve and where everyone feels empowered to bring their authentic self to work.



VITA is an equal opportunity employer and a Safe Space organization that embraces diversity, whether it be disability, age, ethnicity, colour, religion, language, gender, gender identity, sexual orientation, nation origin and all other differences that makes everyone unique.



In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), VITA will provide accommodation, accessible formats and communication supports for the interview upon request.



While we thank all applicants, only those under consideration will be contacted for an interview. No telephone calls please. If you have the necessary skills, energy, and ambition; submit your cover letter, resume and three (3) work-related references.



Job Type: Full-time

Posted date: October 16th

Closing date: October 31st