Job Description

Overview

Full-time Position

Job Title: Operational Director

The Operational Director will report to the Executive Board and assist in delivering operational efficiency of the recreational programs and compliance within the organization.

The Operational Director will be accountable for developing, implementing, monitoring and adapting the indoor and outdoor recreational programs. This role will work closely with the Director of Soccer, Management, Marketing, Finance, and office staff to inspire and demonstrate a passion for continuous program improvement. As a key member of the leadership team, this role will be responsible for shaping the future the club by supporting the Technical Staff in implementing innovative training programs, fostering a positive coaching culture, and identifying and nurturing talented players. Recognized for their expertise in office management including event management, signage and administration, the leader will provide professional guidance in alignment with Milton Magic FC's strategic goals.

Responsibilities:

The Operations Director is a key leadership role responsible for overseeing the day-to-day operations of Milton Magic FC (MMFC). This role ensures the smooth execution of programs, events, and internal processes while supporting strategic initiatives in marketing, partnerships, and community engagement. The ideal candidate is a dynamic, organized, and people-focused professional with a passion for youth sports and community development. This role will report directly into the MMFC Executive Board and submit regular operational reports.

Club Operations and Administration:

Oversee field bookings, facility maintenance, and equipment inventory.

Manage club calendars, registration platforms (e.g., TeamSnap) and compliance documentation.

Coordinate logistics for practices, games, tournaments, and events.

Ensure compliance with Ontario Soccer policies and insurance protocols.

Provide monthly reports to the Director of Soccer on the recreational program to meet reporting requirements of the Club's Board of Directors.

Work with the Director of Soccer and Technical Leadership to effectively manage budgets

Complete all required online course as required for compliance with league and club standards.

Program and Event Management:

Support delivery of all soccer programs (recreational, competitive, camps, etc.).

Plan and execute tryouts, community events, and meetings.

Develop and manage master schedules in collaboration with technical staff.

Financial Oversight

Assist in developing and monitoring annual budgets and program costs.

Track invoices, payments, and fundraising initiatives.

Support Grant Consultant with gathering information for grant applications and reporting.

People & Volunteer Management

Hire, train, and evaluate staff and volunteers.

Foster a positive and collaborative work environment.

Maintain volunteer databases and track contributions.

Marketing & Promotions

Develop and implement strategic marketing campaigns for programs and League 1 games.

Work collaboratively with our external Marketing team to manage the club's brand, website, and promotional materials.

Build relationships with local media and corporate partners.

Community Engagement:

Foster positive relationships with parents, players, coaches and the Board of Directors.

Promote the club's values and mission within the soccer community.

Collaborates with the community to enhance the visibility of the Club brand and promote awareness of our diverse range of programs.

Qualifications:

Bachelor's degree (preferred).

5+ years in sports administration, nonprofit management, or related field.

2-3 years of experience managing staff or volunteers.

Positive self-starter with strong work ethic and a desire to build a career in amateur sports

Strong business and financial acumen

Strong organizational, communication, and leadership skills.

Proficiency in Microsoft Office and registration software.

Ability to work flexible hours, including evenings and weekends.

Strong leadership and interpersonal skills to effectively manage staff and volunteers

Excellent organizational and time management abilities

Clean and valid Criminal Record Check

Demonstrate a commitment to continuous program improvement and role modelling leadership and club values

Proven background as a professional, respectful, resourceful leader with a strong work ethic

Works collaboratively with peers, office staff and other stakeholders and seeks to inspire and motivate others to reach their potential

Job Type: Full-time

Benefits:

Dental care Extended health care Life insurance
Work Location: In person