Job Description

Job Posting: Director of Operations (DOO)

Location: Lower Mainland, BC (Coquitlam & South Surrey/White Rock)

Organization: Belvedere Seniors Living

Job Type: Full-Time | Executive Leadership

About Belvedere Seniors Living

At Belvedere, our guiding principle is Care With Respect -- a commitment that defines how we serve, support, and connect with our residents and their families. This value drives a culture of dignity, compassion, and excellence across all our homes. We believe in creating not just a place to live, but a place to thrive.

Belvedere Seniors Living is dedicated to providing exceptional care, comfort, and community to older adults across three facilities in the Lower Mainland. Our portfolio includes Independent Living, Assisted Living, and Long-Term Care, serving approximately 450 residents. We are committed to quality, compassion, and operational excellence in everything we do.

The Opportunity

We are seeking an accomplished Director of Operations (DOO) to lead and manage day-to-day operations across our three residences. This is a hands-on executive role responsible for ensuring high standards of care, compliance, team leadership, and overall performance of our sites in Coquitlam and South Surrey/White Rock.

The ideal candidate is a proven leader in seniors care or healthcare operations, with a strong track record of managing complex environments and multi-disciplinary teams. This role reports directly to the CEO and plays a critical part in driving our mission forward.

Key Responsibilities

Provide strategic and operational leadership across all facilities.

Oversee and support Executive Directors and care teams at each site, including DOCs, Finance, Maintenance, Support Services, Human Resources, and Clinical Services.

Ensure regulatory compliance with BC Ministry of Health and licensing standards.

Drive quality improvement initiatives, service innovation, and resident satisfaction.

Manage budgets, staffing, and performance metrics.

Foster a positive, accountable, and resident-centered culture.

Serve as a key liaison with families, health authorities, and community partners.

Qualifications

Ideally, 20 years of experience in the BC or Alberta health care sector.

Senior leadership experience in seniors living, long-term care, or healthcare operations.

Strong understanding of Assisted Living, Independent Living, and Long-Term Care environments.

Proven ability to manage multi-site operations and interdisciplinary teams.

Solid grasp of healthcare regulations, licensing, and accreditation standards in BC.

Exceptional communication, financial management, and problem-solving skills.

Relevant degree in Health Administration, Business, Nursing, or related field (Master's preferred).

Why Join Belvedere Seniors Living?

Make a meaningful impact in the lives of seniors and their families. Lead a committed team in a values-driven organization. Competitive executive compensation and benefits. Opportunity to shape the future of seniors care in BC.
Job Type: Full-time

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Paid time off RRSP match Vision care
Schedule:

Holidays Monday to Friday
Work Location: In person

Application deadline: 2025-08-30