The Club de Golf de Rosemere, founded in 1922 and now located in the Fontainebleau district of Blainville, on Montreal's North Shore, is a private club offering an 18-hole championship-level course. The club has hosted several Professional Golf Association (PGA) competitions, including the PGA Skins Games and the PGA Champion Tour. Renamed Club de Golf de Rosemere Fontainebleau (CGRF) in 2021, the course offers exceptional playing conditions and is a great challenge for amateurs of all levels. The CGRF is proud to count on its partnership with ClubLink to facilitate the management of its operations.
JOB DESCRIPTION
Reporting to the Chairman of the Board, the Director of Operations is responsible for directing all CGRF activities in collaboration with the ClubLink Manager. He must ensure that his management team and all Club employees adhere to the common strategic orientations of the CGRF and ClubLink, with the aim of achieving financial objectives and guaranteeing a high level of satisfaction among members and guests. The Director of Operations supervises the management team made up of the Directors of the Golf, Course Superintendent and Food & Beverage departments, including the Executive Chef, as well as the Pro Shop and Facility Manager.
MAIN RESPONSIBILITIES
Management
Lead, supervise and create an environment in which the club's management team is mobilized and motivated, in order to maximize efficiency in their daily activities and achieve profitability objectives.
Identify, hire and develop key members of the management team, ensuring that there are appropriately trained personnel to achieve the club's mission and objectives.
Evaluate the performance of management team members, establish clear objectives, provide regular follow-up and training as required.
Ensure a safe and healthy work environment for all Club employees by adhering to ClubLink's defined health and safety work practices and procedures.
Communication and leadership
Develop and maintain positive relationships with individual members and groups of members through regular communication.
Develop and maintain effective and harmonious collaboration with staff, Board members and ClubLink partner.
Provide strategic oversight of all communications in order to maintain and strengthen the reputation of the CGRF and ClubLink.
Sales and Finance
Promote innovation with all team members to develop new revenue opportunities or explore more efficient ways of implementing current practices.
Contribute to revenue growth by implementing initiatives to attract golf tournaments, corporate and social events, and stimulate merchandise sales.
Participate in, develop and manage budgets, ensuring that labour budgets are respected.
Oversee the execution of all projects to ensure compliance and adherence to the allocated budget.
Operations
Ensure that employees in each department are ready to welcome, guide and accompany members and guests, keeping up to date and passing on appropriate procedures to the staff concerned.
Ensure that all departments maintain best practices in terms of operational efficiency and continuous improvement.
Ensure the rigorous operation of all golf, catering and pro-shop facilities.
Take part in the various events organized by the club, such as golf tournaments, receptions and banquets, and provide active support to the team to ensure their smooth running and success.
Take part in meetings of the Board of Directors and various committees, contribute to the development and implementation of the strategic plan, and ensure that decisions taken by the Board of Directors are implemented.
PROFILE SOUGHT
University degree in business administration or other equivalent training
Minimum 7 years' professional experience in general management or a golf club management position
Skills in financial management, budget development and personnel management
Communication and Customer service skills
Knowledge and experience in the golf industry
Dynamic and autonomous leader
SKILLS AND PERSONAL QUALITIES REQUIRED
Excellent oral and written communication skills in French and English
Ability to manage multiple projects, tasks and priorities
Organized, versatile, initiative.
Ability to manage under pressure
Good people development skills
Good knowledge of information technology
WORKING CONDITIONS
Full-time position
Starting November 2025
Competitive total compensation
ClubLink is an equal-opportunity employer committed to providing an inclusive workplace. If a workplace accommodation is needed throughout the selection process, please contact jobs@clublink.ca Thank you for your interest in ClubLink.
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