Job Description

C.A.T. Inc.
Full Time
Coteau-du-Lac, Quebec
Posted 1 day ago
Founded in 1978, C.A.T. North America is a leading trucking company serving the entire North American continent through nine divisions and more than 25 terminals. We provide transportation solutions for a wide range of needs, including intra-Canada, cross-border US-Canada, US domestic and Mexico (northbound and southbound). With a fleet of 1,600 power units and 4,300 trailers, as well as a trusted network of over 10,000 logistics partners, we deliver customised services tailored to each customer's unique requirements.



Recognised as a leader in social responsibility, C.A.T. was the first company in North America to use compressed natural gas (CNG) for long-distance transport. Our commitment to service, safety, innovation and sustainability has earned us a place on the 2023 Best Fleets to Drive For list and recognition as a Canada's Best Managed Company for seven consecutive years.



Director of Operations - C.A.T. Inc - Coteau-du-Lac, QC - LinkedIn.com

Job Type

Permanent, Full-time


Monday- Friday

Location

4, rue du Transport, Coteau-du-Lac (QC) J0P 1B0

Reports to:

General Manager





###

Role & Responsibilities

The Director of Operations will oversee all areas of day-to-day operations with a focus on efficiency and service goals.


Provide leadership to staff and drivers.


Support staff through change while continuing to increase employee engagement.


Build deep and trust relationships with a variety of clients and customers, ensuring contractual compliance and proactively responding to and resolving concerns or issues.


Take appropriate action to meet and exceed established targets.


Evaluate overall performance by gathering, analyzing and interpreting data.


Ability to resolve matters independently, while using appropriate judgment to seek guidance and counsel as required to navigate complex matters.


Ability to work independently, under pressure and adapt to evolving priorities and timelines.


Strong leadership skills focused on results and teamwork, with a client service orientation.


Ensure Equity and Occupational Health and Safety are at the forefront.


Ensuring compliance with managing staff and company policies and regulations.


Review and control costs.


Ensure high productivity standards are met.


Support and promote continuous improvement.





###

Desired Skills:

Good problem solving and analytic skills and be recognized as being efficient in the operations.


Good oral and written communication.


Good knowledge of AS400, PC Miller and Windows Office series.


Proven team leadership.





###

Requirements

University degree or equivalent.


10 to 15 years of experience in operational leadership roles in the transportation field.


Strong communication, negotiation and change management skills.


Ability to ensure proper monitoring.

###

Job Features

Job Category CUSTOMER SERVICE, FINANCE & ADMINISTRATION, MANAGEMENT