Job Description

The Carol Foderick Real Estate Group one of Canada's Top Real Estate Teams is seeking a highly organized, people-focused

Director of Lease Closing Services

to join our fast-paced, growth-driven group.

As Director of Lease Closing Services, you'll manage a high volume of lease closing transactions in a fast-paced, collaborative environment, ensuring that both our clients and agents feel supported, informed, and cared for from start to finish. This role requires exceptional organizational and communication skills, as well as the ability to strategically prioritize competing tasks while maintaining accuracy and momentum. You'll combine operational excellence with relationship-building finesse, leading with energy, professionalism, and a passion for delivering 5-star service. If you thrive under pressure, excel at creating order in a busy environment, and take pride in turning processes into superior client experiences, this role is for you.

Key Responsibilities

Oversee the lease process from the moment a deal becomes firm through to closing. Act as the primary point of contact between tenants, landlords, agents, and other stakeholders to ensure clear, timely communication. Collect, verify, and organize all required documentation (e.g., tenant insurance, utility transfers, deposit receipts). Provide clients with detailed next steps, including deposit instructions, insurance and utility setup links, and key exchange coordination. Maintain and follow a comprehensive internal checklist to ensure accuracy, compliance, and efficiency throughout the process. Manage all lease-related administrative tasks, ensuring documents and communications are handled promptly and professionally. Identify opportunities to improve internal workflows and enhance the overall client experience. Foster a supportive, collaborative environment within the team and brokerage. Provide exemplary, 5-star service to both our agents and their clients, ensuring every interaction is professional, seamless, and exceeds expectations. Self-starter with the ability to work independently and as part of a group. Strong proficiency with office and productivity tools, including Microsoft Office 365, Buffini Referral Maker CRM system, Webforms and Lonewolf. Previous experience in real estate, leasing administration, or office operations is an asset. Knowledge of real estate lease transaction processes an asset.
We're looking for a confident and conscientious professional who thrives in a team-oriented environment and takes pride in delivering outstanding client care. The ideal candidate is highly organized, proactive, and capable of balancing multiple priorities without losing sight of accuracy or service quality. If you're someone who can anticipate needs before they arise, and finds satisfaction in seeing every detail through to completion, we'd love to hear from you.

Why You'll Love Working With Us

Join a top-performing real estate group recognized across North America. Opportunities to make a meaningful impact on client relationships. A culture that is fun, fast-paced, and growth-minded. 9-5 schedule with respect for work-life balance. Flexible working environment. Room for career growth and increased responsibility.

About Us

The Carol Foderick Real Estate Group is a top-performing team of 33 professionals, including twenty Realtors, six administrative support staff, and six staging & design experts. Recognized among Canada's Top 100 Real Estate Teams and North America's Top 500 Realtors, we expertly guide clients through buying, selling, leasing, and investing. In 2024, we helped over 400 clients achieve their real estate goals. While our success is reflected in industry accolades, our true focus is delivering exceptional, stress-free service tailored to each client. From consultation to closing, we provide expert guidance, market insights, and hands-on support. Experience the difference of working with a results-driven, client-focused group.

Job Types: Full-time, Permanent

Pay: $50,000.00-$65,000.00 per year

Benefits:

Paid time off
Education:

Secondary School (preferred)
Work Location: In person