Job Description

Pembina West Co-op

is hiring a

Director of Food, Pharmacy & Liquor

in

Barrhead, AB.

The Director of Food, Pharmacy & Liquor will report directly to the CEO and work as part of the Senior Leadership team. In this role you will drive public awareness, profitability, operational excellence, and safety, while collaborating with store management, HR, Finance, and Loss Prevention to ensure seamless operations.

What you'll do:

Lead and mentor department managers, setting productivity and performance targets Foster engagement by sharing goals, celebrating successes, and recognizing achievements Provide coaching, training, and discipline as needed Ensure compliance with all required training (WHMIS, Food Safe, etc.) Identify high-potential employees and create annual development plans Support managers in understanding and using Co-op systems and financial reports

Who you'll work with:

The Collaborators:

You will collaborate across the organization with Marketing, Media, HR, Finance, and Loss Prevention. You will also liaise with the FCL regional office on programs, promotions, and operational initiatives, and work with local suppliers to integrate Alberta products into our stores. Additionally, you will contribute to budgeting and strategic planning, including SWOT analyses and 5-year plans.

The Team:

You will lead and work closely with department managers, team leaders, and store management across our Food, Pharmacy, and Liquor Division. Together, you will set and achieve performance targets, implement training and development plans, review strategic and financial goals, and roll out new programs. Top of Form

The Customers:

You will serve Co-op members, shoppers, and the broader community by delivering exceptional service that is fast, friendly, and efficient. You will embody the Co-op brand personality--Friendly, Caring, Proud, Authentic, Trusted, Honest, Successful, and Knowledgeable--in every interaction. You'll strengthen customer loyalty through community engagement, local supplier partnerships, and well-executed promotions, ensuring every guest feels "at home here" while reinforcing our values of being Locally Invested, Community-Minded, and offering Lifetime Membership

Who are you:

You are looking for a career in Retail Operations Leadership and:


Have 5+ years' management experience in retail/food/grocery Have a Degree in Business (preferred) or related discipline (a combination of relevant education and experience may be considered) Strong leadership, planning, and communication skills Valid driver's license and ability to lift up to 50 lbs.

Apply

Send cover letter and resume to Joanne Dunbar at hr@pwcoop.ca. Position open until filled.