Job Description

About Us

Royal Claims Services Ltd. is a dynamic, fast-growing third-party claims administrator based in Canada. We specialize in complex, hard-to-place insurance programs and operate at the intersection of technology and tradition. As a forward-thinking player in the insurance industry, we are redefining what's possible by embracing automation, innovation, and AI-driven workflows.

The Role

We are seeking a hands-on, entrepreneurial

Director of Engineering

to lead the development of technology solutions that power our claims ecosystem. This is not a passive management role--this is your opportunity to shape the architecture, build a team, and drive transformative initiatives in a greenfield environment.

You'll report directly to leadership and be responsible for both strategic technical direction and day-to-day execution. You'll have autonomy to influence the stack, build AI-enabled tools, and create systems that drive real value in the insurance space.

What You'll Be Responsible For

Team Leadership

Hire, mentor, and manage a small team of developers. Establish team processes that support agile development in a regulated environment. Create a culture of accountability, innovation, and clean code.

Architecture & Development

Lead the technical architecture of new products and internal platforms. Own solution design from idea to delivery.

Product & Innovation

Partner with the CEO and claims experts to transform business needs into powerful software. Drive the implementation of AI and automation tools to streamline insurance operations. Help build internal tools like Draft Assist, Review Assist, and reporting dashboards.

Execution & Delivery

Balance speed with quality, prioritizing iterative releases. Own project timelines, sprint planning, and technical debt management. Ensure documentation, testing, and security best practices are followed.

What We're Looking For

5+ years in software engineering, with 2+ years in a leadership capacity. Proven experience building and scaling software development teams. Familiarity with AI/ML integration (OpenAI, NLP, automation bots). Strong backend experience (preferably Python) and comfort with frontend tech (HTML, CSS, JS frameworks). Experience with cloud services (Azure preferred, AWS/GCP acceptable). Track record of delivering production-ready software in a startup or small business environment.

Bonus Points

Exposure to insurance, legal, or compliance-heavy industries. Experience with Azure DevOps, SQL Server, or Django. Ability to balance technical leadership with hands-on coding.

Why Join Us?

Small team = big impact. You'll be seen, heard, and relied on. Opportunity to shape and grow a modern claims tech stack from the ground up. Work directly with company leadership. Flexibility in tools, architecture, and team structure
Job Type: Full-time

Pay: $90,000.00-$140,000.00 per year

Benefits:

Casual dress Company events Dental care Extended health care Flexible schedule Paid time off RRSP match Tuition reimbursement Work from home
Application question(s):

What is the coolest thing you have done with ChatGPT or AI since it's launch?
Work Location: Hybrid remote in Vancouver, BC V6C 1C8