Job Description

Director of Care & Administrator

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Location:

Toronto, ON

Position Type:

Full-Time, On-Site

Setting:

Long-Term Care Home


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Overview

The Director of Care & Administrator is a senior leadership role responsible for the overall clinical, operational, and regulatory performance of the home. This position oversees resident care, leads the nursing department, manages daily operations, ensures compliance with the Fixing Long-Term Care Act and Ministry standards, and fosters a culture of safety, compassion, and excellence.


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Key Responsibilities

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Leadership & Operations

Provide overall management of the LTC home, ensuring smooth daily operations and high-quality resident care


Oversee staffing, scheduling, payroll coordination, and workforce planning to meet home needs


Lead and mentor the interdisciplinary team, promoting collaboration, communication, and accountability


Develop and monitor operational policies, procedures, and quality initiatives


Ensure compliance with all Ministry of Long-Term Care inspections, IPAC standards, and organizational protocols


Prepare for and lead audits, inspections, and performance reviews


Manage budgets, cost control, vendor relationships, and resource allocation


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Clinical Oversight (Director of Care)

Provide leadership to the nursing team to ensure safe, ethical, and high-standard clinical practice


Oversee resident assessments, care planning, medication management, and clinical documentation


Ensure timely, accurate incident reporting, follow-up investigations, and corrective actions


Support RAI-MDS processes, quality indicators, and continuous quality improvement initiatives


Monitor resident outcomes, risk indicators, and care trends; implement improvement strategies


Ensure compliance with infection prevention and control requirements


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Resident & Family Engagement

Build strong relationships with residents and families, addressing concerns promptly and empathetically


Lead or participate in resident care conferences and family meetings


Promote a culture of dignity, respect, and resident-centered care


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Human Resources & Team Development

Recruit, onboard, coach, and evaluate nursing and administrative staff


Oversee performance management, staff education, and discipline when required


Foster a positive, supportive work environment that encourages learning, accountability, and retention


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Health & Safety

Ensure compliance with Occupational Health & Safety Act and workplace safety standards


Champion emergency preparedness, outbreak management, and risk mitigation strategies


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Qualifications

Registered Nurse (RN) in good standing with the College of Nurses of Ontario


Minimum 5-7 years leadership experience in long-term care, including Director of Care or Administrator responsibilities


Strong knowledge of the Fixing Long-Term Care Act, Residents' Bill of Rights, and all applicable regulations


Proven success managing teams, budgets, operations, and clinical programs


Exceptional communication, leadership, and decision-making skills


Demonstrated ability to navigate Ministry inspections, audits, and compliance processes


Advanced organizational, analytical, and critical-thinking skills


Ability to build strong resident, family, and staff relationships


Completion of the Administrator Certification Program (preferred or willing to obtain)


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Why This Role Matters

This dual leadership position ensures the home operates safely, efficiently, and compassionately. The successful candidate will be a strategic leader who brings a balance of clinical excellence and operational strength to support residents, families, and staff.