Job Description

Requisition ID: 230745



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Director, Internal Controls (Quebec) will lead the development and maintenance of a regulatory compliance programs for Scotiabank (the "Bank") in Quebec, specifically focused on French language legislation ("Francization").

Is this role right for you? In this role you will:

Support the implementation of a Canada-wide strategy for compliance with applicable Federal and provincial language legislation and effective management of language-related compliance risk. For Canadian Banking, lead the regulations compliance program for language-related regulation in Canada and for other Quebec-specific legislation/regulation, aligned with the Compliance Management Framework eight key pillars of compliance risk management. These include monitoring regulatory developments, issues management, creating and maintaining policies and procedures, testing and monitoring, regular reporting to senior management, and the timely escalation of material compliance concerns. Provide expert advice and counsel to applicable business units related to language-related legislative and/or regulatory obligations under applicable Federal and Provincial law and Quebec-specific regulations. Promote and maintain effective relationships with key regulators in Quebec such as the Office Quebecois de la Langue Francaise (OQLF).
In collaboration with Francization Committees within the Bank, define Francization-related objectives, priorities, strategies, and actions to be deployed in line with the Bank's strategic objectives.
Support Francization Committee meetings through the Bank and, including the preparation of meeting agendas, presentations and minutes. Lead and schedule Francization workstream meetings, take meeting minutes and distribute meeting minutes. Maintain track of issue management action plans related to French language-related and Quebec-specific compliance and provide appropriate escalation when appropriate. Manage all aspects of the preparation and filing of all required triennial reports to the OQLF and collect, compile and analyze all necessary data underpinning these reports on French language compliance within the Bank. Manage regulatory complaints and complaints related to the Bank's compliance with French language obligations, including enlisting the necessary internal groups to investigate and resolve such complaints. Participate in the design of appropriate management reporting (e.g., metrics for resolution productivity, case aging, etc.) to monitor the efficiency and effectiveness of the Bank's language regulations and Quebec-specific regulatory compliance program.

Do you have the skills that will enable you to succeed? - We'd love to work with you if you have:

Fluency in French and English (spoken and written) required due to frequent interactions with internal English- and French-speaking colleagues or external partners across Canada. Strong regulatory experience preferably within a financial institution or similarly complex organization (5+ years). Strong understanding of the Quebec regulatory environment, including those related to language legislation and Francization. Strong verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills; able to manage difficult conversations, proven ability to present to executives confidently and effectively. Strong ability to work independently and escalate when required. Able to establish credibility quickly and effectively influence others in multiple settings. Experience in managing complex projects and initiatives to completion within sometimes tight timelines. Strong interpersonal skills; developed strategic thinking and strategic influencing. Previous Banking/Finance project experience (3+ years), esp. regulatory Experience dealing with regulators (esp. Quebec) Understanding of Scotiabank's operations, including knowledge of policies, organization and infrastructure

What's in it for you?

You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success! You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders. You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits.


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English, in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.





Location(s): Canada : Quebec : Montreal



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.