Job Description

Renowned for compassionate care, St. Joseph\'s Health Care London (St. Joseph\'s) is one of Ontario\'s leading teaching hospitals, affiliated with Western University. The organization has a distinguished legacy of service to London, Southwestern Ontario, and the Veterans of Canada, dating back more than 150 years. Contributing to the advancement of health care, education, and research, St. Joseph\'s is a partner in London\'s academic health sciences community. St. Joseph\'s is a Catholic health care organization, owned by the St. Joseph\'s Health Care Society of the Roman Catholic Diocese of London and governed by a volunteer Board of Directors representing the community. With an operating budget of $500M, over 4,500 staff and 1,000 physicians, St. Joseph\'s provides a wide range of services to patients and residents with approximately 1,000 beds across four main sites and 750,000 outpatient and community visits annually.

Prime Management Group Inc. is pleased to be partnering with St. Joseph\'s Health Care London in the search for a highly qualified and innovative Director, Information Technology Services (ITS). Reporting to the Chief Information Officer, this service-focused leader will be vital in providing strategic direction, resource management, and leadership for all IT services across St. Joseph\'s, including corporate and clinical technology infrastructure, systems, and services. In this unique position, the Director of ITS will also have the opportunity to grow, expand and transform the IT function for the hospital.

This hands-on leader will have demonstrated experience leading major technology, process improvement, and transformational projects, with a high level of effective change management, and an ability to deliver projects on scope, time, and budget. This dynamic leader will be responsible for policies, processes, and procedures to ensure effective IT operations and data safeguarding, including personal health information. This visionary and forward-thinking Director will effectively collaborate with external hospital partners, and stakeholders to identify opportunities for partnership, while leading the development of a data governance model. Likewise, this passionate leader will oversee all IT operations, including; vendor management, IT infrastructure (hospital-based and data centre-based), devices (endpoint computer and related), network and telecommunications, corporate applications and clinical systems support, IT security/cyber security programs, disaster recovery and risk management.

The Director, ITS will have proven experience leading and facilitating cross-functional teams in a healthcare (or similar setting), and the ability to collaborate and partner with a wide variety of stakeholders, including community partners, to balance the needs and interests of diverse groups while maintaining alignment with strategic priorities. Excellent verbal and written communication skills are critical, including the ability to present to diverse audiences, including those in senior leadership roles. In addition, a working knowledge and understanding of the Public Hospitals Act and all related healthcare legislations and regulations in the province of Ontario is important.

To excel in this role, the Director, ITS will possess a Bachelor\'s Degree in Computer Science, Information Technology, Engineering, Informatics, Business, or a related field. However, preference will be given to candidates with a Master\'s Degree with experience in the healthcare field or similar large scale, service-based environment. The qualified leader should have a minimum of 7-10 years of progressive leadership experience in Information Technology, with 10-15 years of experience in multiple Information Technology disciplines/functional areas. In addition, knowledge of PC hardware/architecture and software applications, including Windows, Microsoft 365, Microsoft Server 2016 or newer, and SQL, is essential. Lastly, a working knowledge of digital health/electronic health records systems, preferably Cerner, is highly desirable. Proficiency in French is an asset.

Immunization Requirements

• Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph\'s Health Care London policies and processes related to Covid management in the workplace.
• Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
• Provide documentation of the Tuberculosis skin testing

Working in partnership with St. Joseph\'s Health Care, Prime Management Group Inc. will accept all resumes and cover letters from interested candidates in confidence.

Requests for additional information on the role and/or confidential suggestions or nominations may also be submitted. Please contact Michelle Rawson - Director, Talent Acquisition/HR Consulting, at 519 672-7710 with any questions.

Prime Management Group Inc. is an Executive Search & Recruitment + HR Consulting firm serving Southwestern Ontario and beyond. Our search process ensures unwavering confidentiality while respectfully adhering to the Human Rights Act to uphold an unbiased and successful process for our candidates. We are committed to equity, value, and diversity and welcome applicants from diverse backgrounds.

Application Contact Information

Company Name: Prime Management Group
Contact Name: Michelle Rawson
Telephone: 519-672-7710
Email Address:
Company Website:
Application URL:

Knighthunter