Job Description

BC Emergency Health Services (BCEHS) is hiring a newly created position - the organizations first ever Director of Diversity, Equity and Inclusion (DEI)!

You are a strategic thinker, a culture shifter, and a trusted, empathetic colleague who is at ease leading executive-level discussions, partnering at provincial tables, and working closely with the front line. You are also a passionate advocate for diversity, equity, and inclusion in all aspects of your life. An enthusiast of DEI principles grounded in research and strategy, you are a role model who leads with compassion, courage and humility. You bring a toolkit of DEI knowledge, while maintaining resiliency, flexibility, and creativity in approaching complex issues in complex organizations.

What youll do

Reporting to the Executive Director, Employee Experience - and collaborating with PHSAs exceptional and expanded DEI team - the Director of DEI is responsible for incorporating DEI into BCEHS DNA. The Director is responsible for developing, implementing and promoting a DEI strategy across BCEHS through a range of activities and programs. The Director is the key point of contact with programs/departments and leaders across BCEHS, partnering to educate, advise, guide, and to support and incorporate DEI into core BCEHS systems, structures and practices, achieving improved results from both a patient/resident/client and employee perspective and BCEHS as a whole.

The Director of DEI will have broad oversight of communications, strategic coaching, curriculum, training, programs and support for leaders throughout BCEHS on sustaining and advancing DEI efforts including BCEHSs ability to attract, retain and develop a more diverse workforce, enhance organizational equity and inclusion, and improve organizational culture and safety.

High level accountabilities for this role include:

• Leads and directs development of overall and applicable DEI related initiatives and activities across BCEHS, in collaboration with the Executive Director, PHSA DEI team, and other BCEHS leadership; ensures an integrated framework and consistent service delivery are in alignment with BCEHS business needs and PHSAs overall DEI plan.
• Develops strategy for the delivery and development of BCEHS-wide DEI programs and services: workshops, presentations, learning modules, coaching, support and other efforts that promote DEI in alignment with BCEHS people plan.
• Engages with and enrolls partners across the organization, including Indigenous Health and senior leadership team members to ensure understanding and engagement with the DEI strategy and programs intent, philosophy, outcomes, accountability, and measures of success.
• Identifies and builds relationships with external partners that deliver, impact and support BCEHS DEI strategies which align with the BCEHS Action Plan and Mandate.
• Coordinates consultation to senior leaders, managers and supervisors on designing, implementing and enhancing department-wide and organization-wide objectives related to DEI.
• Develops and ensures DEI is integrated into BCEHSs overall learning and education programs, including employee orientation, clinical, corporate, and leadership development programs. Advances the DEI strategy to educate leaders to have a high level of DEI competence.
• Ensures DEI is integrated into BCEHS recruitment, performance planning, advancement and retention programs so that our talent development processes result in equitable and accessible recruitment, and retention and a pervasive feeling of inclusion.
• Responsible for the management, direction, and leadership of the DEI department. Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).
• Develops department budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to thoroughly monitor and adhere to allocated budget.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Masters Degree in diversity studies, psychology, sociology, business administration, and/or organizational behavior. DEI certification is an asset.
• 10+ years in leading DEI programs and initiatives, or an equivalent combination of education, training, and lived experience.

Skills & Knowledge

• Proven experience in overseeing the development and delivery of DEI programming with experience in developing strategy directly linked to a leading framework, such as the Global Diversity Equity and Inclusion Benchmark (GDIB) or equivalent.
• Demonstrated ability to work effectively within a diverse, complex, sometimes ambiguous and decentralized organization to provide leadership for cultural change.
• Ability to influence and operate in a matrix organization, bringing resiliency, flexibility and creativity in approaching complex problems.
• Ability to assess interventions, measure effectiveness, and design tools to evaluate success.
• Advanced skills in change management education and consultation.
• Outstanding listening, collaboration and team building skills that facilitate coordination and cooperation with the demonstrated ability to lead with both courage and humility.
• Uses well developed leadership, customer relations and problem solving abilities to lead a variety of complex, diverse and integrated services and initiatives and to achieve desired results within critical timeframes.
• Demonstrated ability to develop and maintain strong relationships with key internal and external stakeholders including management and staff at all levels, government agencies, other health authorities, and external stakeholders and others as applicable.
• Demonstrated experience in the effective management and resolution of discrimination and harassment complaints, as well as with patient/client/resident complaints.
• Expertise in conducting research studies or publishing papers in academic journals.
• Excellent oral and written communication skills, with a variety of audiences internally and externally to the organization.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commissions Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety including oversight and commitment to education strategy.
• Collaborates with peers to ensure Indigenous-specific Anti-racism and ICSH are applied holistically through department as whole.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. Thats why were focused on your care too - offering health, wellness and development programs to support you - at work and at home.

• Join one of BCs largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our Sanyas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: To be determined; The starting salary for this position would be determined with consideration of the successful candidates relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Location: Flexible within BC

Closing date: September 7, 2023

Hours of Work: 0830 - 1630 (Monday to Friday)

Requisition #150638

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

(BCEHS) provides provincial emergency medical care and patient transfer services.

The Provincial Health Services Authority ( ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
Labor Agreement Excluded
Requisition # 150638-2403843
Work Site Flexible within BC/ To be determined
Job Type Regular, Full-Time
FTE 1.0
Hours of Work 08:30-16:30
Work Days Mon - Fri
Expiry Date 07-Sep-2023

Provincial Health Services Authority