Job Description

What is the opportunity?

The Director Digital Business Risk Management will play a crucial role in supporting the Digital Business by ensuring comprehensive risk identification, assessment, mitigation and monitoring across all risk types for the business. In addition, you'll be responsible for ensuring robust risk governance and accountable for developing high-quality controls within the Digital Business, as well as supporting Digital Business Senior Leaders and Digital & Personal Distribution in understanding and escalating key risks. You will collaborate with partners and stakeholders first and second lines of defence. You will also play a role in the strategic thought leadership to support a robust risk environment, critically important to ensure continued business growth, enhanced client experience and trust in our RBC brand and reputation.

What will you do?

Act as a risk expert and provide support to the Digital teams with risk identification, assessment and mitigation for projects/ programs and initiatives. Support Digital team and ensure the effective and timely completion of digital risk assessments including Risk Triage Assessments, Privacy Risk Assessments and Data Risk Assessments Support the Digital Risk Management process, including conducting risk workshops and sessions for risk partners and Digital team members to ensure effective risk management practices. Serve as the Digital Business Risk Manager providing risk review and oversight to ensure Operational Risk Management requirements are met, and high quality risk and control execution including risk identification, assessment, monitoring, and mitigation. Supports the development of the Digital Risk Scorecard and maintain the risk profile for Digital, including remediation of risk findings and issues. Escalate significant risk issues and events to Senior Director to ensure effective resolution Identify opportunities to streamline the risk assessment process, enabling accelerated delivery without compromising risk posture and governance requirements Partners with First Line of Defence partners including LOB partners and PB&CB Operational Risk team as well as Second Line of Defence risk partners, including Group Risk Management, Fraud Management, Law Group, AML Compliance, Global Compliance & Privacy, Global Cyber Security, Canadian Banking Operations, etc. Act as a main point of contact during Audit engagements

What do you need to succeed?

Must-have

10+ years' experience in the financial services industry with respect to risk management and operational risk and/or the digital business. Graduate degree in business or related discipline and/or MBA, CA, or other professional related qualification Some understanding of AI technologies and risks Proven business acumen and credibility Strong influencing, collaboration, relationship building and communication skills Strategic mindset, with significant knowledge and understanding of RBC businesses and organization Proven change management capabilities Excellent analytical and problem-solving skills, inquisitive nature and comfort challenging current practices A commitment to streamlined and effective processes for maximum business efficiency while ensuring appropriate governance

Nice-to-have

Agile certification or training: solid working knowledge of banking operations and the financial services regulatory landscape Knowledge in channel operations including Advice Centre, Branch and Physical Networks. Experience in Risk Management, Operational Risk, Compliance or Audit

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cyber Security Management, Firewall Management, Information Security Auditing, Information Security Operation Center (ISOC), IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-24

Application Deadline:

2025-11-08

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.