Job Description

We\xe2\x80\x99re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what\xe2\x80\x99s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit



What you\'ll be doing

As a Director \xe2\x80\x93 Debit Product Owner & Vendor Management, you will be accountable for the processing of debit payments which includes managing relationships with payment networks and vendors. This role requires a strong understanding of the current solution, active management of the product initiatives roadmap as well as contract and network rules compliance. You will have the oversight on daily operational issues associated with payments processing and vendor operations. You will also represent CIBC in front of Visa and Interac, our preferred payment networks for debit.

At CIBC we enable the work environment most optimal for you to thrive in your role. You\xe2\x80\x99ll have the flexibility to manage your work activities within a hybrid work arrangement where you\xe2\x80\x99ll spend 1-3 days per week on-site, while other days will be remote.

How you\'ll succeed

Payments processing experience \xe2\x80\x93 Strong understanding of the debit card ecosystem which includes end-to-end payments processing value chain. From payments origination to settlement to fraud controls, a detailed understanding is ideal as we have a customized technology which adds extra complexity in current state. You will lead product innovation and improvement initiatives, which includes budgeting and execution. You will create and own a roadmap to help drive strategic investments.

Third party and vendor management \xe2\x80\x93 Strong understanding of Visa and Interac payment networks and their rules. You will also be the key relationship manager for vendors supporting the debit card portfolio. You will lead contract negotiation and provide oversight on all operational activities associated with vendors. You will also ensure network interoperability and compliance.

Ability to execute in a matrix organization \xe2\x80\x93 You understand matrix structure and how to obtain buy-in from functional partners across the organization, including senior level audience. You have experience managing cross-functional teams and are able to drive results through impact and influence.

People leader and a change agent \xe2\x80\x93 You foster a team culture that is innovative, collaborative, curious and client focused. You use data to guide decision making. You respect and draw out diverse opinions but able to make decisions despite lacking consensus and drive business results.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it\'s the right thing to do.

You embrace and champion change. You\'ll continuously evolve your thinking and the way you work in order to deliver your best.

You give meaning to data. You enjoy investigating complex problems, and making sense of information. You\'re confident in your ability to communicate detailed information in an impactful way.

You are creative and results oriented. You are innovative and adaptable, with excellent attention to detail.

Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 23rd Floor

Employment Type Regular

Weekly Hours 37.5

Skills

End-to-End Testing, Marketing, Sales

CIBC