Job Description

We are hiring a pragmatic, client facing Director Consulting Expert (DCE) focused on network facing OSS for Tier 1 telecom environments. You will solution and integrate across wireless and/or wireline domains.


Work mix: ~60% Business development solutioning (discovery, architecture, RFx/SOWs, demos/POCs) / ~40% systems integration & delivery oversight (HLD/LLD, integration leadership, quality & margin).



Director Consulting Expert -- Network OSS


Location: Toronto/Montreal (onsite; periodic travel is required)



Language/eligibility: English required; French an asset. Eligible to work in Canada.

Your future duties and responsibilities

Technical architecture (~60%) Lead discovery and HLD solutioning for OSS domains: assurance, provisioning/fulfilment, inventory/topology, service orchestration, and automation. Shape closed loop automation use cases (detect diagnose action), value cases, and executive storylines; prepare estimates/SoWs/BoMs. Drive RFx responses, technical sections of proposals, and POCs/lab trials; build clear acceptance criteria and success metrics. Produce concise reference architectures and playbooks; enable smooth hand offs to delivery. Systems integration & delivery oversight (~40%) Guide LLD, integrations, and data pipelines across multi vendor environments (Nokia, Ericsson, Cisco, Juniper and OSS/BSS platforms); ensure interoperability and performance. Implement automation patterns using model driven controllers and APIs (YANG/NETCONF, gNMI, REST, TMF Open APIs); integrate with ITSM for actioning. Oversee quality, risk, and technical governance from POC pilot scale. Ecosystem & collaboration Collaborate with corporate alliances; build practical local motions with OEMs and hyperscalers. GCP is preferred for data/AI workloads (BigQuery, Vertex AI, Dataflow, Pub/Sub); familiarity with AWS/Azure is an asset. Partner with account leads, solution architects, and delivery managers to ensure seamless pursuit to delivery.

Required qualifications to be successful in this role

8-12+ years in telecom network OSS architecture/engineering, pre sales, or large scale integration for Tier 1 operators in Canada. Depth in one or more areas (you don't need them all): Wireless: 5G core integration, RAN assurance/KPIs, policy/charging touchpoints. Wireline/Transport: IP/MPLS/SR, optical/packet optical, PON/FTTH, controller based automation. OSS: assurance (fault/performance), fulfilment/provisioning, inventory/topology reconciliation, orchestration. Standards & protocols: strong grounding in IETF concepts (BGP/MPLS/SRv6, telemetry), YANG/NETCONF, gNMI, SNMP, and integration standards for modern networks; TM Forum/3GPP familiarity is a plus. Vendors: practical integration experience with Nokia, Ericsson, Cisco, Juniper. Cloud: hands on with GCP (data & AI services); exposure to AWS/Azure beneficial. Education: Bachelor's in engineering/computer science (or equivalent). Advanced degree/certifications (e.g., GCP PCA/Professional Data Engineer, TM Forum, MEF) are assets. Strong communication and a collaborative mindset are valued as much as technical depth. We support ongoing learning and certification pathways for growth.

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