Job Description

CreateTO

is shaping Toronto's future through impactful real estate solutions. A City of Toronto agency, CreateTO works collaboratively with internal stakeholders, external partners and community members to create more livable, sustainable and inclusive communities. CreateTO is here to increase the social, cultural and economic value of our city's $27-billion real estate portfolio, ensuring positive impacts for residents and a bright future for Toronto. If you're passionate about contributing to the best use of one of North America's largest and most valuable real estate portfolios, we'd love to have you on the team.

THE OPPORTUNITY

This position is responsible for bringing together Divisions, Agencies and Corporations (DACs) and other stakeholders to drive and facilitate collaboration, under the supervision of the VP, Client and Stakeholder Enablement. Leveraging the existing expertise within the Portfolio and Development and Financial teams at the Agency, the Director ensures alignment of real estate objectives and program needs, formalizes workflows and processes within the City's real estate policy framework. The real estate strategic frameworks will be used to help develop the overall Strategic Plan for the Agency. Ideally the incumbent would have some experience working with the city, or other municipalities and/or the broader public sector, in addition to a high-level understanding of real estate strategies.





This position is also a point of contact for all senior staff at the city and associated Agencies, Boards and Commissions (ABC's) with respect to their individual real estate requirements along with being responsible for relationship management and conflict resolution. The incumbent will leverage their deep institutional knowledge as well as program-specific and real estate asset class expertise for high performance delivery to each client entity.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES

Act as key point of contact for all clients of the city?Wide Real Estate Model and be responsible for coordination and facilitating alignment with all the clients within any assigned portfolio Responsible for contributing to the establishment of principles, practices and guidelines that an organization follows to proactively engage with clients and stakeholders, to enhance the overall customer experience and maximize service delivery Work with stakeholders to help establish their overall strategic framework and their specific real estate priorities, inclusive of asset and portfolio management strategic needs Establish a client specific Stakeholder Engagement Plan for all stakeholders to identify short, medium and long-term real estate needs Identifying Stakeholders interest in projects, and roles and responsibilities Facilitate communication and collaboration amongst stakeholders and project teams, mapping out key milestones and tracking progress Use in?depth knowledge of real estate strategies coupled with an understanding of City priorities and desired City program outcomes to identify real estate opportunities or solutions with respect to economies of scale, co-location, community hubs, city-building, etc. Work with the clients to assist in determining what each client's business requirements are and provide advice and guidance on any identified opportunities or solutions Facilitate relationship and information exchange to support client's needs Maintain databases and inventories based on individual stakeholder feedback and review through a City-wide lens Attend public meetings and events to represent the Agency to provide or obtain information on planning matters. May be required to attend or represent the Agency at City Council, Community Councils and Standing Committees Mentor and support internal colleagues

CANDIDATE ATTRIBUTES

Minimum undergraduate degree preferred combined with varied and practical experience in real estate strategy and analysis. Considerable senior strategic, operational or transactional leadership experience in the Real Estate field or a demonstrated equivalent combination of transferrable competency, experience and skills. Minimum 8-10 years of real estate industry experience at a professional is required; a history of work in the public sector would be considered an asset Advanced knowledge and working experience in the inter-disciplinary areas of real estate/land economics, valuations, and urban planning and related work experience at a management level Demonstrated knowledge and experience with municipal services, governance and policies, and/or working with the broader public sector to provide creative and insightful solutions An understanding and familiarity of municipal planning processes including the Official Plan and civic procedures concerning community planning and the design of public properties/spaces Advanced skills in quantitative and qualitative research, analysis, methodologies, and industry information sources with proven experience at drawing key implications and recommendations from research findings Ability to communicate effectively, both orally and in writing, at a professional level with senior management, consultants, and staff from other divisions, other agencies, and the public Demonstrated proficiency in conflict resolution in complex, multi stakeholder situations

RELATIONSHIP RESPONSIBILITIES

Works collaboratively and develops and maintains good working relationships within CreateTO Develops and maintains effective and positive working relationships with various City departments and agencies as well as external contacts, City Councilors, service providers, financial institutions, professional organizations, and clients Develops and maintains positive relationships with community groups and stakeholders in the City of Toronto




With a highly engaged team, CreateTO scores well above benchmarked organizations in terms of its employees' passion, commitment, diversity and pride. As part of the organization's Strategic Plan 2023-2027, "Inspire internal success" was named as one of five priority objectives.



CreateTO wants its team to reflect the city we represent, and we strive to provide an inclusive workplace that promotes and values diversity in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective, all of which are proven to build better companies. Our goal is to create an environment where everyone, from any background, can do their best work and be themselves.





We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act. Candidates can request accommodation related to the protected grounds at any stage of the hiring process.



Interested and qualified candidates are required to submit their resume and cover letter by

Monday, August 04, 2025

. This posting is for an existing vacancy. Submissions that don't include the requirements noted above will not be considered. Only those individuals selected for an interview will be contacted. No agencies currently please.



For more information on CreateTO, please visit our website at www.createto.ca.



Please note that this is a hybrid working environment.