Job Description

Location Address: 100 Queens Quay East, 9th Floor, Toronto
Number of Openings: 1
Pay:
$104,558.00 - $200,697.00
Job Posting Description:
Director, IT Business Management and Governance
#LI-Onsite
We're hiring a Director, IT Business Management & Governance to lead strategic planning, financial oversight, and governance excellence across the IT division.
Reporting to the Vice President, IT Strategy & Management, you will partner with IT leadership to shape IT policies, optimize financial performance, ensure compliance with evolving regulatory and risk requirements, and deliver data-driven insights that promote informed decision-making.
If your passionate about financial stewardship, IT governance, and people leadership -- this is your opportunity to make a lasting impact.
About the Role
People Leadership and Strategic Planning

• Lead, mentor, and develop an IT Business Management & Governance team, promoting a diverse and inclusive environment.
• Provide strategic direction and encourage a culture of accountability, excellence, and continuous improvement.
• Serve as a trusted advisor providing insights on risks, compliance and governance matters, along with financial transparency and key insights.

Governance, Audit, Risk and Compliance Management

• Lead the development of flexible IT governance frameworks and compliance programs aligned with industry best practices and business objectives.
• Coordinate with legal, risk, and audit teams to conduct reviews, manage findings, and ensure proactive risk mitigation.
• Partner with internal and external auditors to facilitate audit activities and address findings, facilitating reviews and timely resolution of findings.
• Oversee risk assessment processes and develop controls to ensure regulatory compliance.

Policy and Standards Development:

• Create and enforce IT policies, standards, and procedures to ensure consistent and effective IT operations.
• Regularly review and update policies to reflect new technologies, risks, and regulatory changes.
• Ensure policies, standards, and procedures are communicated to the appropriate IT stakeholders.

IT Business Management and Financial Oversight

• Oversee multi-year IT financial planning, forecasting, workforce planning, and value-based IT management aligned with strategic IT priorities.
• Lead capital and operating budget planning, expense management and chargeback processes to monitor spend, manage variances, forecasts, and accruals, while ensuring financial discipline and transparency.
• Improve cost transparency and reporting to deliver actionable insights and drive cost optimization initiatives to align IT spending with enterprise goals.
• Implement financial frameworks, policies, and controls for spend tracking and optimization, and to ensure audit readiness and compliance.
• Define and lead transition from project-based to hybrid project/product funding model, enabling dynamic financial oversight, flexible resource allocation, and outcome-driven investment tracking.

Workforce Management and Capacity Planning:

• Responsible for capacity planning, resource allocation and optimization, performance monitoring, and strategic planning.
• Collaborate with departments to prioritize initiatives based on strategic goals, operational needs, and resource availability, adjusting resource allocation as needed.
• Contribute to the creation and implementation of best practice capacity planning modeling, strategy and procedures to ensure capacity optimization.

IT Performance Reporting:

• Partner with cross-functional stakeholders to ensure IT metrics are accurately reflected in IT reports and scorecards.
• Report on IT performance and trends to senior management allowing for informed decision-making and strategic planning.
• Develop comprehensive dashboards and reports, including Executive CIO Dashboard, Periodic Budget and Forecasting presentations, Capacity dashboard.
• Visualize IT governance metrics, financial and performance data, and compliance status to support decision-making using tools such as Excel pivot tables and Power BI
• Establish portfolio governance routines (e.g., roadmap reviews, investment checkpoints) to validate that product teams maintain updated roadmaps, measurable goals.
• Develop executive-level portfolio reporting, providing transparent insights into roadmap maturity, investment realization, and workforce planning across IT products and platforms.

About You

• Bachelor's degree in Computer Science, Business Administration, or a related field. MBA considered a strong asset.
• Extensive experience in IT governance, risk and compliance management, financial management, strategic planning, and business management, within large organizations with a high regulatory burden.
• 10+ years of experience developing and implementing IT governance frameworks and policies and overseeing IT budgets.
• 5+ years of progressive management experience.
• Thorough knowledge of IT auditing, regulatory requirements.
• Experience in retail and public sector.
• Experience with product-aligned agile funding models and frameworks.
• Proven experience translating complex information into clear, applicable recommendations.
• Certifications in IT governance, risk and compliance management, program/portfolio management, or financial management or compliance, such as CRISC, CGEIT or PMP.

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO...
Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.
We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.
Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.
The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click "Apply with LinkedIn" you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.
If you have any questions concerning the LCBO's collection and use of personal information, please contact the .
Work Hours: 36.25
Union / Non-Union: Non-Union
Job Posting End Date: October 7, 2025
The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Skills Required