Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
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The Director, Account Executive - FI Partnerships is responsible for developing, maintaining, and executing account plans and sales strategies for a large Canadian financial institution including their digital bank subsidiary. The position will work closely with internal and external partners to ensure appropriate communication and that there is a sustained, positive and growing business relationship. The Director is responsible for deepening Visa's relationship and growing the account by recommending, selling and implementing Visa products and services. The role reports to the Vice President of FI Partnerships.
General Responsibilities
Develop and execute customized annual account plans to increase sales volume, deepen Visa product penetration and drive client engagement
Ensure implementation of annual goals and plans
Understand market payments trends, the potential implications on the client's business and strategies they should employ to address
Develop a deep understanding of the customer's business including payment strategy across all product platforms and provide consultative insight to inform client strategies and improve their performance
Create new sales and revenue generating opportunities as appropriate
Expand existing relationships/partnerships and develop new ones within the accounts across key lines of business
Leverage data and analytics effectively to proactively identify issues and opportunities for client and Visa (e.g., through benchmarking)
Continuously review client and Visa objectives to recommend, develop, and implement new and creative approaches to growing the mutual businesses
Foster productive relationships at all levels with the clients and the Visa organization
Assist marketing and product development to launch new products or expand the penetration of existing products
Actively participate and lead various ad-hoc internal projects as assigned
Participate in sales meetings and training activities
Utilize CRM tools to document account activity, opportunities and initiatives
Specific Responsibilities
Assist with the management of existing portfolios (Consumer Credit, Consumer Debit, Business Credit, Business Debit and Commercial Payments) across Canada and US
Specifically take accountability for the commercial payments and Debit segment and help drive growth in priority segments (as identified by the FI)
Manage the relationship and drive growth opportunities with the client's digital subsidiary
Sell in new product opportunities (CMS, Risk/fraud tools, Advisory and Marketing services, Innovation, Product extensions) in close partnership with Visa Specialized Sellers.
Develop road map and sales strategy to sell in new services/enhancements
Support in generating and conducting periodic business performance meetings for key lines of business (i.e. Consumer, Commercial, Business, Debit, Digital Subsidiary etc.) to discuss client performance and proactively identify growth opportunities and new product sales. Partner closely with the respective Visa SME to create a growth focused agenda, preparation of materials and delivery.
Prepare proposals and negotiate contractual relationships for new products and services as required
Manage the allocation, tracking and timely use of annual incentives to bring value to both the client and Visa.
Partner with Visa Consulting & Analytics, Product, CMS, Marketing, Client Support, Finance, Legal and Head Office/ International colleagues to bring the best of Visa to the client
Support the client in responding to day-to-day business questions/issues in a timely manner.
Collaborate with account team in LAC region that manages client's international relationship with Visa
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
This role is an 12 month fixed term contract.
Qualifications
Basic Qualifications
10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
9-12 years business experience with related sales and management experience in the payments industry or similar experience in consulting
Strong understanding and facility within the Canadian banking environment is preferred
Four year college degree required, MBA preferred
Consulting and/or banking experience is a plus
Experience in Payments - Credit, Debit and/or Commercial products is ideal
Demonstrated track record of planning, managing and closing complex, competitive sales effort
Demonstrated experience in managing client relationships with multiple stakeholders
Demonstrated ability to provide leadership in growth areas within payments
Strong relationship building skills and ability to understand and solve client needs
Superior analytical, insight generation, and strategic planning skills
Proven ability to implement strategic initiatives with efficiency, professionalism and with demonstrated trouble shooting/problem solving skills
Excellent written and verbal communication skills with the ability to establish effective relationships with levels including executive management
Exceptional ability to manage & grow internal and external resources and cross functional relationships at all levels of the organization
Ability to negotiate business agreements and to enhance existing and develop new business partnerships
Attention to detail and highly developed multi-tasking and follow up skills to effectively perform in a fast-paced environment.
Proficient in Microsoft Word, Excel, and PowerPoint
Position is located in Toronto
Some travel required
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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