Job Description

Employment Status: Full Time


Department: Medicine 2 4N


Union: NON UNION


Job Code: 20136





? Pension ? Dental Insurance ? Disability Insurance ? Health Insurance ? Life Insurance


? Weekdays

JOB SUMMARY:

The Director of Access and Flows is responsible for managing all aspects of the program and services provided at Windsor Regional Hospital. The Director will work collaboratively to strengthen and develop partnerships within WRH and the ESC Hospital Capacity Table to ensure the delivery of high quality care and outcomes to facilitate integration and coordination of excellent patient care. The Director will apply strategic operations knowledge and a broad-based clinical or management expertise across integrated patient care portfolio.

RESPONSIBILITIES:

Responds to complex, sensitive and/or contentious issues and queries, ensuring patient care service needs are met. Establishes and oversees execution of long and short-term strategies, goals and objectives for the portfolio in alignment with the organization's strategic plan. Leads and oversees Corporate Patient Flow for WRH. Collaborates with WRH Program Directors to strategize to meet Provincial and internal flow metrics. Participates with OH West on ALC best practices and Access and Flow guidelines. Establishes portfolio policies, practices and procedures to ensure regulatory compliance, service delivery and the operationalization of learning, skill development and capability. Oversees management of portfolio financial and employee resources to support the achievement of goals and objective and recommends for approval portfolio operating plans/ budgets. Leads and oversees patient care quality, patient flow, patient safety, and risk management for their portfolio. Contributes authoritatively to the organization's strategic plan and vision. Develops portfolio programs, including H2H, and appropriate performance/success indicators that support the organization's strategic direction and ensure alignment with community partner strategies. Authoritatively represents the organization's position at industry and community forums/meetings Please see the job description for additional details




CORE COMPETENCIES


Evidence of focusing on the needs of patients, families and health care partners Demonstrated ability in building and maintaining relationships Proven track record in organizing and managing processes Effective communication with and understanding of others Innovative approach to handling change Highly developed critical thinking skills and the ability to conceptualize and analyze problems Demonstrated ability to make quality and innovative decisions based on data




QUALIFICATIONS:


Bachelors Degree in nursing, health, business or related discipline required Masters Degree in nursing, health, business or related discipline preferred A minimum of five (5) years health-related leadership and/or managerial experience or an equivalent combination of education and experience required Effective communication with and understanding of others Ability to communicate in the French Language would be considered an asset



Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.