Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.




At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Directeur(trice) lifestyle Creatif(ve)

Le Four Seasons Hotel Montreal est a la recherche d'une personne qui partage notre passion pour l'excellence et cherche a creer une experience memorable pour nos employes et nos invites. Nous


recherchons une personne qui a une solide ethique de travail, un haut niveau d'integrite, un souci de


qualite, une sensibilite culturelle et un sens du service client

A propos de Four Seasons Hotel Montreal

Situe au coeur du Golden Square Mile de Montreal, le Four Seasons Hotel Montreal offre bien plus qu'un simple sejour -- nous proposons une veritable experience de vie luxueuse. De la gastronomie de renommee mondiale au restaurant Marcus a la detente au spa Guerlain, classe cinq etoiles par Forbes, en passant par l'acces exclusif a Holt Renfrew Ogilvy, nous sommes un carrefour vibrant d'elegance, d'hospitalite et de culture.

A propos du role :

Le(la) Directeur(trice) lifestyle creatif(ve) est le(la) gardien(ne) de l'ame et de l'identite visuelle du Four Seasons Hotel Montreal. Ce role fusionne design, storytelling, commerce et experience pour creer un univers coherent et immersif a travers tous les points de contact client. Le(la) Directeur(trice) lifestyle creatif(ve) est le(la) generateur(trice) d'idees et le chercheur(se) de tendances pour les experiences de luxe et lifestyle. Il/elle cree egalement l'empreinte digitale de l'hotel, qui constitue la vitrine de celui-ci dans le monde. Vous gerez l'ensemble du contenu digital, de sa creation -- incluant les seances photo et video -- jusqu'a sa mise en ligne. Vous incarnerez et serez capable de federer nos equipes autour d'une ideologie commune : etre le leader du luxe en matiere d'experiences lifestyle pour nos clients. Vous pensez et agissez de maniere creative et pouvez collaborer avec les autres pour concevoir des experiences inegalees. Avec un focus sur le contenu lie au design, a l'art, a la gastronomie, a la mode et au bien-etre, vous identifierez des opportunites de collaboration avec des experts de premier plan afin de soutenir notre mission et d'enrichir le sejour de nos clients. Ce role implique le developpement de collaborations, de partenariats et de programmations, creant des evenements prises, des activations et des offres experientielles qui renforcent notre identite unique au sein de notre marque etablie.


Responsable de la vision creative globale de l'hotel, du restaurant Marcus et du Spa Guerlain, cette personne concoit des experiences lifestyle et sensorielles uniques -- ou le design, la gastronomie, la mode, le bien-etre et la culture se rencontrent. La personne aligne la creativite et la strategie commerciale pour positionner l'etablissement comme destination culturelle et reference mondiale du luxe contemporain.


Au-dela de faconner l'identite de la marque, le(la) Directeur(trice) Creatif(ve) Lifestyle est egalement un(e) chercheur(se) de tendances, un(e) curateur(trice) et un(e) connecteur(trice), developpant des collaborations, partenariats et concepts retail qui incarnent l'essence de la marque Four Seasons tout en seduisant les audiences locales et internationales.

Ce que vous ferez :

Remettre en question la tradition et penser differemment pour explorer de nouvelles possibilites et reveler les nuances uniques de chaque quartier ou lieu. Integrer les lieux, produits et talents locaux a l'experience de l'hotel afin d'enrichir le parcours client et creer une valeur ajoutee authentique. Suivre les tendances, gouts et comportements des consommateurs tout en entretenant un reseau solide d'influenceurs et de prescripteurs. Diriger et collaborer avec l'equipe d'elevation pour elaborer un calendrier d'experience client coherent, inspirant et aligne sur la vision de la marque. Transformer les environnements de l'experience client grace au design, a la musique et a des playlists refletant l'unicite de la propriete. Identifier et developper des partenariats strategiques qui renforcent la marque sans en alterer l'identite. Collaborer avec l'equipe marketing pour diffuser la direction lifestyle en coherence avec l'ECI de la marque sur l'ensemble de la propriete. Creer des activations lifestyle novatrices refletant l'identite de la marque et renforcant l'engagement des clients. Inspirer les equipes internes et partenaires externes a travers un storytelling coherent, emotionnel et porteur de sens. Collaborer avec les chefs, sommeliers, mixologues et partenaires creatifs pour offrir des experiences exclusives et immersives dans les differents points de vente. Elaborer et gerer le budget annuel des initiatives lifestyle en conformite avec les objectifs financiers de l'etablissement. Utiliser les outils analytiques (C360, Adobe Analytics) pour orienter les decisions, affiner les experiences et maximiser la satisfaction client. Evaluer les retours sur investissement et identifier les risques afin d'assurer la viabilite des programmes et partenariats. Valoriser la diversite des opinions et encourager une collaboration ouverte entre toutes les parties prenantes. Participer activement aux reunions d'equipe pour suivre les projets, stimuler l'innovation et garantir l'execution fluide des initiatives lifestyle.

Ce que vous contribuez :

Minimum 7 a 10 ans d'experience en direction creative, programmation d'experience client, partenariats de marque ou marketing/hotellerie de luxe. Baccalaureat ou experience professionnelle equivalente. Portefeuille solide en conception d'experiences culturelles, culinaires, bien-etre ou design. Capacite averee a equilibrer vision creative et objectifs commerciaux. Excellentes competences en communication, leadership et developpement de relations. Comprehension approfondie des marches du luxe, des attentes des clients et de la scene culturelle montrealaise. Connaissance de la suite Office. Maitrise du francais et de l'anglais ; d'autres langues sont un atout. Un niveau avance d'anglais est requis pour negocier avec une clientele internationale, produire des soumissions, des contrats et des presentations en anglais, ainsi que pour entretenir des relations d'affaires avec des partenaires internationaux

Ce que nous offrons :

Couverture maladie complementaire (dentaire, vision, assurance vie, medicaments, etc.) Rabais au restaurant MARCUS et au spa Journees de reconnaissance (employe du mois, anniversaires, annees de service, etc.) Repas offerts sur place (Cafe 1440) Regime de retraite avec contribution de l'employeur Conges payes incluant 2 jours feries flottants par an Programme de formation et de developpement Programme de voyage pour employes incluant des nuitees gratuites dans d'autres etablissements Four Seasons (selon anciennete et disponibilite) Et plus encore !
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La liste des taches ci-dessus n'est pas exhaustive et peut evoluer selon les besoins de l'hotel et les situations operationnelles.

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Notre organisation est un employeur engage en matiere d'equite et de diversite. Le masculin est

utilise

uniquement pour alleger le

texte.

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Lifestyle Creative Director

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons Hotel Montreal:

Located in the heart of Montreal's Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay -- we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

The Lifestyle Creative Director is the guardian of the soul and visual identity of the Four Seasons Hotel Montreal. This role merges design, storytelling, commerce, and experience to create a cohesive and immersive universe across all guest touchpoints. The Lifestyle Creative Director is also the idea generator and trend seeker for luxury lifestyle experiences. They create the hotel's digital footprint, which serves as its window to the world. You manage all digital content, from creation--including photo and video shoots--to publishing. You will embody and be able to unite our teams around a shared ideology: to be the luxury leader in lifestyle experiences for our guests. You think and act creatively and can collaborate with others to design unparalleled experiences. With a focus on content related to design, art, gastronomy, fashion, and wellness, you will identify opportunities to collaborate with leading experts to support our mission and enhance our guests' stay. This role involves developing collaborations, partnerships, and programming, creating sought-after events, activations, and experiential offerings that reinforce our unique identity within our established brand.


Responsible for the overall creative vision of the hotel, Marcus Restaurant, and Guerlain Spa, this individual design, unique lifestyle and sensory experiences--where design, gastronomy, fashion, wellness, and culture intersect. The Lifestyle Creative Director aligns creativity with commercial strategy to position the property as a cultural destination and a global reference in contemporary luxury.


Beyond shaping brand identity, the Lifestyle Creative Director is also a trend seeker, curator, and connector, developing collaborations, partnerships, and retail concepts that embody the essence of the Four Seasons brand while resonating with both local and international audiences.

What you will do:

Challenge tradition and think differently to explore new possibilities and uncover the unique nuances of each neighborhood or destination. Integrate local places, products, and talents into the hotel experience to enrich the guest journey and create authentic added value. Stay attuned to trends, tastes, and consumer behaviors while maintaining a strong network of influencers and tastemakers. Lead and collaborate with the Elevation team to develop a cohesive, inspiring lifestyle calendar aligned with the brand vision. Transform guest experience environments through design and music, curating playlists that reflect the property's unique character. Identify and develop strategic partnerships that strengthen the brand without compromising its identity. Collaborate with the Marketing team to communicate the lifestyle direction in alignment with the brand's ECI across the entire property. Create innovative lifestyle activations that reflect the brand identity and drive guest engagement. Inspire internal teams and external partners through coherent, emotional, and meaningful storytelling. Partner with chefs, sommeliers, mixologists, and creative collaborators to deliver exclusive and immersive experiences across all outlets. Develop and manage the annual lifestyle budget in line with the property's financial objectives. Leverage analytical tools (C360, Adobe Analytics) to guide decisions, refine experiences, and maximize guest satisfaction. Evaluate return on investment and identify risks to ensure the sustainability of programs and partnerships. Value diverse perspectives and foster open collaboration among all stakeholders. Actively participate in team meetings to track project progress, encourage innovation, and ensure the seamless execution of lifestyle initiatives.

What you bring:

Minimum 7-10 years of experience in creative direction, lifestyle programming, brand partnerships, or luxury hospitality/marketing. Strong portfolio in curating cultural, culinary, wellness, or design-driven experiences. Proven ability to balance creative vision with commercial objectives. Exceptional communication, leadership, and relationship-building skills. Deep understanding of luxury markets, guest expectations, and Montreal's cultural scene. Fluent in English and French; additional languages are an asset. An advanced level of English is required to negotiate with international clients, prepare proposals, contracts, and presentations in English, as well as maintain business relationships with international partners.

What we offer:

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.). Discounts at MARCUS Restaurant and the Guerlain Spa. Employee recognition programs (Employee of the Month, anniversary celebrations, etc.). Complimentary meals per shift at Cafe 1440. Employer-contributed retirement plan. Paid vacation plus two additional floating holidays per year. Strong training and development programs. Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability). And more!
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The list of responsibilities above is not exhaustive and may evolve based on hotel needs and operational

demands.

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Four Seasons is an equal opportunity employer committed to diversity and inclusion. The masculine form is used only for ease of reading.