Job Description

Description

• Utilisez des comp\xc3\xa9tences de communication efficaces pour former et d\xc3\xa9velopper le personnel, offrir un service exceptionnel aux clients, stimuler les affaires avec le groupe de marchands et r\xc3\xa9soudre des probl\xc3\xa8mes g\xc3\xa9n\xc3\xa9raux.
• Obtenez des r\xc3\xa9sultats positifs en termes de ventes, de gestion des profits et pertes, et de contr\xc3\xb4le des stocks.
• \xc3\x89tablissez une culture de vente ax\xc3\xa9e sur les objectifs, mettant l\'accent sur la vente relationnelle, la construction d\'une client\xc3\xa8le et un service exceptionnel.
• Assurez-vous que les proc\xc3\xa9dures op\xc3\xa9rationnelles standard sont mises en \xc5\x93uvre et que les politiques sont suivies.
• Cultivez des liens avec la communaut\xc3\xa9 par une implication personnelle, des \xc3\xa9v\xc3\xa9nements de relations publiques et des opportunit\xc3\xa9s de publicit\xc3\xa9.
• G\xc3\xa9rez les activit\xc3\xa9s du personnel (embauche, formation, \xc3\xa9valuation, r\xc3\xa9compense, motivation, discipline, etc.).
• Surveillez les performances, donnez des directives et prenez des mesures correctives si n\xc3\xa9cessaire.
• \xc3\x89valuez en permanence et r\xc3\xa9agissez aux probl\xc3\xa8mes de performance, tout en recrutant activement des candidats.
• Comp\xc3\xa9tences exceptionnelles en leadership et en gestion et capacit\xc3\xa9 \xc3\xa0 motiver, d\xc3\xa9velopper et inspirer une \xc3\xa9quipe tout en cr\xc3\xa9ant une organisation hautement autonome.
• Veillez \xc3\xa0 ce que toutes les conditions pertinentes relatives \xc3\xa0 la sant\xc3\xa9 et \xc3\xa0 la s\xc3\xa9curit\xc3\xa9 soient remplies et habilitez le personnel du magasin \xc3\xa0 atteindre les normes les plus \xc3\xa9lev\xc3\xa9es pour soutenir la direction du magasin dans ce domaine.
• Connaissance de toutes les politiques et proc\xc3\xa9dures en mati\xc3\xa8re de sant\xc3\xa9 et de s\xc3\xa9curit\xc3\xa9.
• Assurez-vous que toute la documentation relative \xc3\xa0 la sant\xc3\xa9 et \xc3\xa0 la s\xc3\xa9curit\xc3\xa9 est bien enregistr\xc3\xa9e et conserv\xc3\xa9e.

• Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group, and general problem-solving.
• Achieve positive results in top line sales, profit and loss management, and inventory control.
• Establish a goal-oriented selling culture that focuses on relationship selling, building a client base, and exceptional service.
• Ensure standard operating procedures are executed and policies followed.
• Cultivate a relationship with the community via personal involvement, PR events, and advertising opportunities.
• Manage personnel activities of staff (i.e., hire, train, appraise, reward, motivate, discipline, etc.).
• Monitor performance, provide direction, and take corrective action when needed.
• Continually evaluate and react to performance issues and actively recruit candidates.
• Exceptional leadership and management skills and the ability to motivate, develop, and inspire a team while creating a highly empowered organization.
• Ensure all relevant conditions relating to Health & Safety are fulfilled and empower store staff to achieve the highest standards to support store management within this area.
• Knowledgeable in all Health & Safety policies and procedures.
• Ensure all documentation relating to Health & Safety is well recorded and maintained.

• \xc3\x8atre bilingue (fran\xc3\xa7ais et anglais)
• Dipl\xc3\xb4me de 4 ans pr\xc3\xa9f\xc3\xa9r\xc3\xa9.
• 5 ans d\'exp\xc3\xa9rience en gestion de vente au d\xc3\xa9tail.
• Excellentes comp\xc3\xa9tences organisationnelles, analytiques, en gestion du temps et en leadership.
• Solides comp\xc3\xa9tences en service client et en communication.
• Ind\xc3\xa9pendant, motiv\xc3\xa9, soucieux des d\xc3\xa9tails et entrepreneurial.
• Solide sens des affaires et comp\xc3\xa9tences interpersonnelles.
• Ma\xc3\xaetrise de Microsoft Office.
• Excellente connaissance des produits.
• Solides comp\xc3\xa9tences en consultation, n\xc3\xa9gociation, r\xc3\xa9solution de probl\xc3\xa8mes, m\xc3\xa9diation et comp\xc3\xa9tences interpersonnelles.

• Must be able to speak English and French.
• 4-year degree preferred.
• 5 years of specialty retail management experience.
• Excellent organizational, analytical, time management, and leadership skills.
• Strong customer service and communication skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Proficient in Microsoft Office.
• Excellent knowledge of products.
• Strong consulting, negotiation, problem resolution, mediation, and interpersonal skills.

• Salaire + prime mensuelle.
• Avantages en mati\xc3\xa8re de sant\xc3\xa9 et de bien-\xc3\xaatre.
• Cong\xc3\xa9s pay\xc3\xa9s et cong\xc3\xa9s de maladie acquis.
• Jours f\xc3\xa9ri\xc3\xa9s pay\xc3\xa9s par l\'entreprise.
• G\xc3\xa9n\xc3\xa9reuse r\xc3\xa9duction pour les employ\xc3\xa9s.

• Salary + Monthly Bonus Pay.
• Health and Wellness Benefits.
• Earned Vacation and Sick time.
• Company Paid Holidays.
• Generous Employee Discount.

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