Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
:
This job posting is open only to current Vancouver Harbour Light employees that are part of Union BCGEU
JOB PURPOSE:
The Support Attendant is responsible for the supervision of clients/property through regular rounds of inspection.
CHARACTERISTIC JOB DUTIES:Makes scheduled rounds of inspections, checks safety/security, monitors clients/residents and premises; maintains an atmosphere of calm, providing an unobtrusive presence
Understands and is aware of emergency/disaster procedures and follows through
Liaises with referral sources and other external agencies as needed (e.g. police, parole, urgent situations)
Coordinates client care relating to security issues; may be directly involved in taking urine samples, doing bed checks, and room/personal searches
Reports security problems to appropriate staff.
Ongoing enforcement of policies, which may include client discipline or recommending banning of current or prospective clients
Meets visitors and directs and accompanies them as necessary; may include contact to resident/client
May serve as Relief Front Desk Clerk
Performs other duties as assigned
MINIMUM EDUCATION LEVEL ATTAINED:
The successful job applicant will have completed High School plus specialized courses of up to six (6) months.
SPECIAL LICENSES, DIPLOMAS, CERTIFICATIONS OR REQUIREMENTS:Immunization for Hepatitis B
Vaccination against Tuberculosis
WHMIS training
Current Certification in First Aid/CPR
Criminal Police Investigation Check (CPIC)
Mental Health First-Aid
Motivational Interviewing
Non-violent crisis intervention training
MINIMUM PRIOR RELATED EXPERIENCE:
One year of prior related experience, including, security experience.
PHYSICAL EFFORT/DEXTERITY REQUIRED:
The performance of the job requires continuously performing walkabouts, and occasionally keyboarding and lifting/packing clients' belongings.
CONCENTRATION REQUIRED:
The performance of the job requires continuously monitoring the environment, interacting with clients, and occasionally recording information and monitoring security cameras.
WORK ENVIRONMENT:
The incumbent's work environment is typically in a shelter and/or in Treatment facilities/grounds.
The incumbent will work under the following disagreeable conditions:Isolation
Monotony
Dealing with angry people
Verbal abuse
Work schedule affecting lifestyle
EXPOSURE TO HAZARDS:
The job incumbent may be exposed to the risk of moderate to severe injury or illnesses due to:Physical attacks by others
Exposure to infectious diseases
Exposure to bodily fluids
Sharp objects
Other dangerous situations
PRECAUTIONARY MEASURES:
The incumbent must take the following precautionary measures (in addition to health and safety rules):Universal Precautions
Vaccination against Tuberculosis
Mental Health First Aid
HOURS OF WORK:
Shifts: 8:00am to 4:00pm, 4:00pm to 12midnite, 12midnite to 8:00am
Shifts are 8.0 hours of paid time On Call / 37.5 hours per week Monday to Friday
Compensation:
The target hiring range for this position is $28.32 to $28.70 with a maximum of $29.07.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.
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