Job Description

Division:

Brighton Retirement Living

Reports to:

General Manager

Location:

Brighton Retirement Living

Status:

Temporary, Full-Time (up to 18 months)

Salary/Wage:

$42,000 per annum

Hours of Work:

40 hours per week

Vacancy:

Temporary Vacancy

Application Deadline:

November 5, 2025

Submit to:

info@legacyliving.ca

Posting #:

20-2025-BRL



Reporting to the General Manager, Dining Room Supervisor oversees the daily operations of the dining services within the residence, ensuring residents receive high-quality, timely, and courteous service in a clean and welcoming environment. This role is responsible for supervising dining staff, managing schedules, enforcing food service standards, and coordinating with the kitchen team to maintain smooth meal service. The Manager also interacts directly with residents to address concerns, accommodate dietary needs, and enhance the overall dining experience, while ensuring compliance with health and safety regulations.

Duties and Responsibilities:

Dining Operations Management

Oversee daily dining room operations to ensure efficient, high-quality service. Monitor meal service times and ensure resident satisfaction. Coordinate with the culinary team to ensure timely food delivery and menu execution. Plan, organize, direct and supervise the activities of the Food Service department to ensure the provision of high-quality food service. Assist in the planning of regular, therapeutic and alternate menus based on Canada's Food Guide to Healthy Eating. Supervise meal service to ensure appropriate portion control, plate presentation and resident acceptance. Participate in budget preparation.

2. Resident Relations

Greet and interact with residents regularly to build rapport and respond to feedback. Address and resolve resident complaints or concerns related to dining services. Assist with interviewing new residents regarding dietary restrictions, allergies and food preferences recording pertinent information to resident's chart; communicate and have record of this information readily available to all Food Service employees. Coordinate with dietary staff to accommodate special dietary needs or requests. Maintain accurate records pertaining to each resident's nutritional care and attendance at meals.

3. Staff Supervision and Training

Hire, train, schedule and supervise dining room staff including servers and hosts. Establish and monitor workflow, evaluate performance and production making necessary changes to maintain quality service. Assist staff in trying on and placing orders that comply with the uniform program; ensure adhere to the uniform program. Conduct ongoing staff development, performance reviews and disciplinary actions if necessary. Foster a team-oriented and respectful working environment.

4. Resident Relations

Greet and interact with residents regularly to build rapport and respond to feedback. Address and resolve resident complaints or concerns related to dining services. Assist with interviewing new residents regarding dietary restrictions, allergies and food preferences recording pertinent information to resident's chart; communicate and have record of this information readily available to all Food Service employees. Coordinate with dietary staff to accommodate special dietary needs or requests. Maintain accurate records pertaining to each resident's nutritional care and attendance at meals.

5. Risk Management and General Safety

Monitor the entrance and report any unusual activity. Respond calmly and effectively to emergency situations. Partner with community team to ensure community is in compliance with Occupational Health and Safety requirements and promotion of risk management programs and/or policies; adherence to safety rules and regulations. Practice safety procedures at all times including Personal Protective Equipment (PPE), fire safety procedures including extinguishers, Safety Data Sheets (SDSs) and lockout tagout procedures. Report all accidents and incidents immediately. Report all unsafe and hazardous conditions and/or equipment immediately. Comply with all infection control techniques, placement of biohazard containers and removal techniques, procedures and policies. Participate in fire safety and mock disaster procedures.

6. Other

Works in a safe manner and ensures department operations are carried out in a safe manner in accordance with the Occupational Health and Safety Act, associated regulations, Brighton Retirement Living's policies, procedures, and other associated legislation. Other related duties, as assigned.

The successful candidate will possess the following:

Education

Secondary school diploma or equivalent. Degree or diploma in hospitality management, culinary arts or related field.

License, Registration, Training and Clearances

Police Record Check (per RHA), including Vulnerable Sector Check (VSC). Valid and unrestricted Class "G" Driver's License. Immunization(s) and Tuberculosis (TB) testing, per Brighton Retirement Living's policy. Completion of certified food handling training through Board of Health or agency. Eligible for membership with the Ontario Society of Nutrition Management (OSNM).

Experience

Two (2) to three (3) years of work experience in food service or hospitality management, preferably in senior living, healthcare or similar environment. Experience providing leadership, supervision and guidance to a team.

Knowledge, Skills and Abilities

Familiar with Hazardous Analysis Critical Control Point (HACCP), Workplace Hazardous Material Information System (WHMIS), Occupational Health and Safety, and Sanitation Code. Knowledge of therapeutic diets and current nutritional standards relating to a geriatric population. Excellent communication (written and verbal) and conflict-resolution skills. Strong attention to detail. Excellent leadership, teambuilding and interpersonal skills. Demonstrated time management and organizational skills with the ability to manage multiple tasks in a busy environment. Ability to maintain composure in high-pressure situations and address issues calmly. Proficient with micro-computers and dietary specific applications. Intermediate knowledge of Microsoft Office suite (Word, Outlook, Excel, etc.).




A combination of education, training and experience may be considered.

We thank all applicants for their interest in the posted position; however, only those selected for an interview will be contacted.


Consistent with our core values, Legacy Living is an equal opportunity employer committed to providing an inclusive, barrier-free recruitment and selection experience, and work environment. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process up to the point of undue hardship. If you require accommodations, please contact Human Resources (careers@mistralgroup.ca) to make appropriate arrangements.


Please be advised that Legacy Living may use Artificial Intelligence (AI) technology at any stage of the hiring process, including screening, evaluating, and selecting qualified candidates.


Legacy Living also frequently audits resumes of internal and external applicants to validate the accuracy and trustworthiness of information provided. Falsification of information at any time throughout the recruitment process may result in disqualification. Internal applicants may be subject to discipline, up to and including termination.