Job Description

Greeting and assisting in the seating of customers promptly, ensuring a warm and friendly welcome Taking beverage, food and dessert orders Serving meals to guests' tables and conducting a two minute check-in to confirm that meals are to guests' satisfaction Clearing guests' tables when meals are finished and asking specifically if they would like a specific dessert (tiramisu) or a specific coffee (espresso) Preparing guest checks and taking payments at the cash register or at the table Serving customers above all else before doing any form of preparation/stocking Professionally handling customer inquiries, feedback, and complaints, demonstrating care and attention to detail Maintaining a clean, organized, and inviting atmosphere throughout the dining area, barista station, pastry showcase, and beverage area. Staying informed about menu items, daily specials, and beverage offerings to assist guests with recommendations Resolving issues that may arise, including customer requests, complaints and supply shortage Restocking showcases as necessary to maintain an attractive presentation Walking around to front of showcases to ensure visual presentation, signage, and cleanliness is up to standard Consistent participation and adherence to opening and closing duties and daily/weekly cleaning schedules Ensuring that each and every guest of the Italian Market is satisfied with the service/food and addressing concerns, requests, or issues either individually or by escalating Having sound knowledge of products sold and inherent ingredients Upholding standards of food handling and occupational health and safety legislation
Job Type: Full-time

Pay: $16.50 per hour

Expected hours: 30 - 37.5 per week

Benefits:

Dental care Discounted or free food Extended health care Flexible schedule Life insurance On-site parking
Application question(s):

Confirm that you are available to work day-time hours. This is not an evening job. Please confirm that you are available to work 30-37.5 hours weekly (year-round). Please confirm where and when you gained experience serving tables in a full-service restaurant environment.
Experience:

table service: 1 year (required)
Work Location: In person