Job Description

Permanent, Full-Time (40 hrs.) | Benefitted Position

Are you a hospitality leader who thrives on caring for customers and staff? Are you looking for more meaning in your work?

PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We\xe2\x80\x99re seeking a Dining Room Manager to join our Westerleigh PARC team in West Vancouver.

About working at PARC

The PARC dining experience is as fast-paced and service-oriented as any high-end restaurant or caf\xc3\xa9 \xe2\x80\x93 and our cuisine rivals the best, too! But PARC is also the place our residents call home. As you become a member of our close-knit team, you\xe2\x80\x99ll also forge close relationships with the seniors who live here.

As PARC Dining Room Manager, you\xe2\x80\x99re a leader on our Food and Beverage team, responsible for:

• Creating an incredible dining experience for our residents and guests, under the direction of the Executive Chef \xe2\x80\x93 everything from our atmosphere and service to meal plating, lighting, music, and sanitation.
• Cultivating a respectful, positive, warm, and professional work environment for staff.
• Greeting and seating residents, and reporting head counts as needed.
• Answering questions about our menus, managing reservations, and resolving any customer issues.
• Liaising between the dining room and kitchen teams, sharing resident feedback on meals with the Executive Chef and Food Services Manager.
• Recruiting, training, assessing, scheduling, leading and inspiring our dedicated and enthusiastic serving team \xe2\x80\x93 while communicating and nurturing passion for food, wine, and gracious hospitality.
• Preparing reports and inventories as assigned by the General Manager, including liquor budgets.
• Working closely with the Executive Chef and General Manager to create and execute special events and functions, including catering events, private dinners, and other themed dining events, while promoting and upselling customizable menus and unique guest experiences.

The perks of PARC Hospitality

• Meaningful work. How many hospitality jobs can say that? At PARC, you\xe2\x80\x99ll be making a positive difference in seniors\xe2\x80\x99 lives, each and every day.
• Refreshments while you work. PARC\xe2\x80\x99s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees.
• No more late nights. Unlike the rest of the hospitality world, our closing shift ends at 9 p.m.
• Flexible hours and location. We\xe2\x80\x99re open to scheduling when and where it works for you \xe2\x80\x93 with guaranteed shifts every week. PARC has five great locations across the Lower Mainland.
• A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.
• High-value benefits. We offer Extended Health, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life. Plus: birthdays off with pay, parental top-ups and much more!

It takes a special kind of person to work here \xe2\x80\x93 does this sound like you?

• You\xe2\x80\x99re a respected leader and customer-service trailblazer who can flawlessly oversee all elements of a dining operation, including recruiting, training, managing, and coaching top-performing teams.
• You\xe2\x80\x99re upbeat and positive, and you can hit the ground running in a fast-paced team environment, proactively managing high-stress situations and competing priorities.
• You have a diploma or degree in Hospitality or Business Management, plus at least three years of experience in a supervisory role within the hospitality or senior-living industry.
• You\xe2\x80\x99re an outstanding communicator who has top-notch relationship-building skills \xe2\x80\x93 with colleagues, suppliers, and the public.
• You possess current First Aid, CPR, Food Safe Level 1, WHMIS, and Serving it Right certificates.
• You have strong knowledge of wine, beer, and mixology, with a proven ability to create cocktails.
• You understand and respect the needs of seniors, their families, and and other professional services engaged with our residents.

At PARC Retirement Living we understand the importance of immunization to protect our residents, team members and visitors from COVID-19. As such, a prerequisite of employment is that all new hires are fully vaccinated as approved by Health Canada. We also require a Criminal Record Check, and a TB test within the first month of employment.

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PARC Retirement Living