Job Description

Who We Are

Agents Only is redefining how companies scale customer experience (CX) and data labeling. We're a next-generation gig management and orchestration platform that connects leading brands with highly motivated at-home talent - delivering speed, quality, and flexibility the traditional model simply can't match.

Recently acquired by Teleperformance and operating within

TP.ai

, we now combine the agility of a startup with the global reach and stability of a $13B industry leader. It's the best of both worlds: the support of a Fortune 500, with the autonomy and momentum of a fast-moving tech company.

Our cloud platform empowers gig workers with flexibility, daily payouts, instant performance feedback, and real opportunities to grow. For clients, we provide on-demand access to skilled global talent across CX, data labeling, and human-in-the-loop AI use cases - helping them scale faster, smarter, and more efficiently.

We're here to challenge outdated models and build a more modern, transparent, and impactful way of getting work done.

If you want to work in a high-velocity environment where you'll influence product decisions, shape the future of the platform, and still enjoy the backing of a global powerhouse - you'll love it here at Agents Only.

What we'll accomplish together

Define and execute on product strategy and roadmap in close collaboration with management, design and engineering. Own features and prototype plans end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company. Create and execute strategic growth plans with quantified results to scale our product and business and create differentiation. Leverage user research and data analysis to define customer needs and experiences, translate them in clear requirements and iterate rapidly through strategic experiments. Develop and track clear metrics to assess the success and performance of product and team, and support effective decision making. Coordinate and execute as a cross-functional leader and run an efficient build-measure-learn development agile cycle, with clear prioritization criteria. Conduct market and industry analysis to help us shape our course

About You

3+ years of experience as a Digital Product Manager Customer first thinker who thrives in an environment of autonomy History of success developing product strategy and feature roadmaps that drive a balance of key customer and business value for early stage products Experience scaling products through constant learning and experimentation Track record of creating seamless customer journeys using design thinking and agile, iterative product development processes. Strong analytical and problems-solving skills, matched with the ability to tell a story with the data. Experience in assessing product-related data collected from customer feedback and market trends to prioritize product opportunities within the framework of company's business goals An entrepreneurial mind-set and a passion for using emerging technology and data to solve unmet user needs. Be known for getting things done--you love to move things forward, creatively work through challenges or blockers, and make decisions Thrive in fast-paced environments--you're adaptable to changes and comfortable with task-switching, all while remaining exceptionally detail-oriented

Additional Requirements

Bachelor's degree or equivalent work experience
Job Type: Full-time

Pay: $80,000.00-$130,000.00 per year

Benefits:

Dental care Extended health care
Work Location: In person