Job Description

Location:
Burnaby, BC, CA Toronto, ON, CA Calgary, AB, CA Edmonton, AB, CA Vancouver, BC, CA
Req ID: 51123
Jobs by Category: Technology Solutions
Job Function: Technology
Status: Full Time
Schedule: Regular

Join our team and what we'll accomplish together

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We're looking for a Digital Product Manager who can see the bigger picture, inspire collaboration, and move ideas from "good enough" to "game-changing."





In this role, you won't just manage roadmaps. You'll be a shield for Product Owners, a partner to stakeholders, and a driver of product-centric thinking across our teams. You'll help us align, pivot, and scale our ambitions with clarity, speed, and heart. This role oversees various digital products within the My TELUS WLS, My TELUS App, and Consumer portfolios




What You'll Do:




Protect and enable: Shield Product Owners from noise and distractions, escalating concerns early and helping leadership course-correct when needed. Roadmap with purpose: Partner with stakeholders to shape and influence product roadmaps for the entire Customer Care team, ensuring alignment to real business and customer outcomes. Be the closest partner: Deeply embed with stakeholders, helping them navigate organizational challenges, funding pathways, and the digital insights needed to make confident decisions. Particular focus will be on supporting the digital strategy for the Digital Product & Strategy Teams, Simplification, and App program team Build the case for change: Partner with Product Owners and their leads to create assessments, estimates, and business cases that give leadership the confidence to invest. Design & engineer collaboration: Work hand-in-hand with our Product Owners to anticipate resourcing needs and solve delivery challenges. Champion product thinking: Lead product team discussions with research and data by asking the hard (and right) questions that spark better thinking, tighter focus, and bigger impact. Preach the craft: Evangelize product management across the CIO organization and with our business partners -- helping us think bigger, move smarter, and build better.

What you bring

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A passion for collaboration -- you thrive where business, technology, and user needs meet. Ability to use data to drive results and define success A strong ability to translate vision into actionable roadmaps. Comfort working in ambiguous environments -- with a bias toward clarity and action. Excellent communication skills -- you can tailor your message to any audience, from PO to VP. A growth mindset with genuine enthusiasm for giving and receiving constructive feedback Salary Range: $100,000-$150,000
Performance Bonus or Sales Incentive Plan: 15%
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:


Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more ...

A bit about us

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We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.


You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.


Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.