Job Description

A busy association management company (AMC) is seeking a Digital Media, Design & IT Manager, to assist our office with the management of multiple clients. Working closely with account leaders and managers, you will provide front-line services to our office team as well as client association volunteers and members. Funnel Communications is a full service association management company servicing local, national and international associations and charities. Specific Responsibilities: External/client support: \xc2\xb7 Graphic design (print, web, social media): logo\'s, promotional graphics, event branding, brochures, flyers, conference booklets, annual reports, etc; \xc2\xb7 Online newsletter production; \xc2\xb7 Video production support; \xc2\xb7 Zoom webinar/event software setup & hosting; \xc2\xb7 YouTube channel updates; \xc2\xb7 Manage the front-end of websites; o Review all websites and make recommendations; o Posting and removing out-dated content and graphics in a timely manner; \xc2\xb7 Manage back-end of websites (ie. Wild Apricot, Squarespace, Wordpress) o Databases (Filemaker) o Payment systems o Forms, and other tools (Typeform, Survey Monkey, Mailchimp); \xc2\xb7 Social media and website data and analytics, monthly reporting to account managers; \xc2\xb7 Review best practices for communications (clients and Funnel), provide recommendations for new trends; \xc2\xb7 Discussion group platform management; \xc2\xb7 Manage printing, editing and reviewing final product; \xc2\xb7 Brainstorming on creative strategies and communications. Internal/office support: \xc2\xb7 Manage third-party communications/design/IT support; \xc2\xb7 Manage office communications calendar; \xc2\xb7 Manage Funnel client communications/IT committees; \xc2\xb7 Team software training and update management; \xc2\xb7 Manage master Cloudflare account; \xc2\xb7 Apple hardware/software support. Real-time troubleshooting; \xc2\xb7 Network troubleshooting (printers, connecting to server, updating machine software); \xc2\xb7 Ring Central phone system management and support; \xc2\xb7 FileMaker Server maintenance; \xc2\xb7 Internal Server backup management; \xc2\xb7 In-house machine-based management and support; \xc2\xb7 Hardware/Software recommendations and purchases and license renewals; \xc2\xb7 Website plugin upgrades including payment and installation. Qualifications: \xc2\xb7 Post-secondary degree or diploma in Graphic Design, Web Design or related field; OR Degree or Diploma in Marketing and/or Advertising or equivalent experience; \xc2\xb7 5 years of related work experience; \xc2\xb7 Ability to work in an Apple environment; \xc2\xb7 Must be social media savvy (Facebook, Instagram, Pinterest, Twitter, YouTube); \xc2\xb7 Highly Proficient with: o Adobe Creative Suite o Microsoft Office o FileMaker (preferred) o G Suite \xc2\xb7 Positive attitude and ability to work independently and in a team environment; \xc2\xb7 Excellent verbal and written English communication skills; \xc2\xb7 Attention to detail is extremely important; \xc2\xb7 Must be able to time-manage and multitask efficiently. Time management and tracking is an integral part of working with an Association Management Company. Ability to prioritize, plan and complete tasks efficiently and timely a must; About us: Funnel Communications has been a leading Association Management company for more than 25 years. We are a small a team of collaborative and creative individuals, working within a relaxed open concept environment. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. To apply: \xc2\xb7 Candidates should send a resume along with a cover letter to John Chagnon before February 17, 2023. \xc2\xb7 Please note only those to be interviewed will be contacted. No phone calls please. Job Types: Full-time, Permanent Salary: $50,000.00-$60,000.00 per year Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We are following all mandated protocols and adjusting to updates accordingly. Ability to commute/relocate:

• Toronto, ON: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Toronto, ON Application deadline: 2023-02-17
Expected start date: 2023-03-06