Job Description

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Work Type: Temporary Full Time
Digital Learning Specialist-Professional Practice: Digital Learning and Clinical Transformation
Location: WHRN
Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.
WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.
At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.
Please Note:New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.
Position Summary:
Reporting to the Chief Practice Information Officer, the Digital Learning Specialist (DLS) possesses strong adult learning skills to orient and support users with the clinical requirements of the Heath Information System (HIS) that support best practices and patient care. The DLS will work in collaboration with clinical and corporate stakeholders to support orientation to the HIS. The DLS will create, revise and deliver education materials and provide coaching using a variety of modalities to support information transfer, knowledge acquisition and measure stakeholder competencies.
Position Responsibilities

• Provides orientation to the HIS for clinical staff
• Provides training and support for clinical staff in a variety of settings: classroom, virtual, at the elbow support, one-on-one training sessions etc.
• Consults and collaborates with employees and leadership to facilitate, engage and positively influence the instructional and learning environment.
• Consults and collaborates with key stakeholders, such as providers, Education Practice Leads (EPL) and Professional Practice Leaders (PPL), to develop/revise e-learning materials
• Identify learning needs of learners and address those with individual staff, EPLs/PPLs
• Development of e-learning (software, content development, evaluation etc.)
• Works with team members to devise mechanisms to support scheduling of classroom participants
• Provides feedback on education support materials and assists in updating/development materials for specific end user populations
• Conducts preparation for educational classes.
• Manage training logistics including setting up classrooms, taking attendance, etc. and organizing training materials and technical aids including manuals, multimedia visual aids, and other educational tools.
• Collaborate with professional practice to develop curriculums that are based on workflow and best practices; supports digital documentation driven by best practice
• Adapts to prevalent learning styles of the group
• Monitors and collects end user feedback from classroom participants of training and lessons plans, sharing feedback with stakeholders in order to facilitate continuing improvement.

Position Requirements:

• Post-Secondary Certification/Undergraduate degree, or equivalent experience in Adult Education, curriculum development, instructional design, or related field preferred
• Knowledge and understanding of instructional design and development
• Demonstrated ability to apply system knowledge based on adult education learning style
• Strong interpersonal and strong listening skills with demonstrated customer service skills and the ability to understand customer needs is a critical success factor
• Experience with Cerner Millennium required
• Previous experience in formal and informal teaching required
• Experience in facilitating learning in various environments: classroom, virtual, in-person
• Strong communication skills (written, verbal, presentation) with the ability to explain technical subjects to non-technical end users in large enterprises
• Experience in the development of computer based tutorials
• Ability to adapt and respond effectively to the constantly changing business and training environment
• Excellent facilitation/presentation skills
• Self-motivated, highly organized and detail oriented
• Ability to coordinate and facilitate teamwork and diverse groups
• Ability to work independently and in a team-oriented environment
• Strong computer related skills (Proficiency in Microsoft Windows, Word, Excel, Power point)
• Experience in e-learning, Camtasia, Articulate preferred

Application Instructions:
EMPLOYEES OF LEGACY ST. MARY'S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.
As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.
Waterloo Regional Health Centre is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.
International Applicants
If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.