Digital Education Specialist

Ottawa, ON, CA, Canada

Job Description

Posted date


Monday, October 27, 2025

Deadline


Monday, November 17, 2025

Start date


As soon as possible

Job type


Contract

Work hours


Full-Time

Competition number


CTF2540

Salary


Grade 8 ($48.80 - $59.37)

Number of vacancies


1

Unit/Department


Health Records and Data Analytics
Term


Six (6) months.


Job purpose


Responsible for the planning, design, development, training, implementation, evaluation, and support of clinical information systems initiatives. The position brings the clinical knowledge and leadership required to lead clinicians, departments, and programs through business process and patient flow redesign.


Duties and responsibilities

###

1. Project management



Provides project/program management support including conceptualizing, work planning, resourcing, and evaluating various projects. Manages or assists with project management responsibilities, such as ensuring timely delivery of products and services by tracking project activities, timelines, and project deliverables. Assists the project team with the planning, design, development, training, implementation, evaluation, and support of clinical applications.
###

2. Training



Develop documentation for both custom-built and packaged applications, using various delivery formats. Select appropriate training delivery methods (e.g., classroom sessions, webcasts, e-learning) and conduct training accordingly. Create training evaluation metrics to monitor and assess the effectiveness of training programs. Oversee external vendors in the development of training content and delivery of training sessions. Actively contribute to the development and implementation of training and support plans, including: + Formal and informal training.
+ Ongoing and refresher sessions.
+ Ad hoc training as needed.

###

3. Upgrade management



Review upgrade documentation to identify new features and assess their impact on existing workflows. Incorporate relevant new features into UOHI workflows and present proposed changes to working groups at UOHI and ATLAS ALLIANCE for approval.
###

4. Support



Provide support to all Epic users, acting as a liaison between stakeholders and various support teams. Build and maintain positive relationships with key internal and external stakeholders, ensuring business and regulatory compliance requirements are met. Assist staff and clinicians by identifying, isolating, and resolving issues related to Hospital Information Systems. Help in Developing SmartPhrases with staff. Help train and manage clinical templates in Epic for staff.
###

5. Committee working group



Participate in ATLAS Alliance working groups, including Ambulatory/Cadence and Cupid. Follow up on decision points by directing questions to the appropriate UOHI staff for input or resolution. Chair the UOHI Epic Committee, with responsibilities including: + Preparing meeting agendas.
+ Taking and distributing meeting minutes.
+ Managing follow-ups on action items.
+ Presenting upcoming Epic changes and updates during meetings.


Required qualifications

###

Education:



Nurse or Physician designation or equivalent experience.
###

Experience:



Minimum 5 years relevant experience. Strong cardiac surgery knowledge and experience.
###

Knowledge, skills and abilities:



Efficient at reviewing clinical charts and medical records. Understanding the workflow at UOHI. Strong medical interpretation skills. Expert in data query and analysis. Experience working with Epic. Problem solving. Ability to multi-task and prioritize work demands. Independent worker. Teamwork.

Preferred qualifications

Previous UOHI experience. General knowledge of UOHI workflow and Epic credential knowledge and experience.

To apply


Please send your cover letter and CV to jobpostings@ottawaheart.ca.


Applications from Indigenous persons, members of racialized minorities, persons with disabilities, women, members of the LGBTQ

+

community, as well as from all qualified candidates with the skills and knowledge to productively engage with equitable, diverse and inclusive communities are strongly encouraged.


According to government policy, all qualified candidates are invited to apply; however, preference will be given to Canadians and permanent residents. When submitting your application, please indicate if you are legally entitled to work in Canada.


The University of Ottawa Heart Institute is committed to ensuring barrier-free selection processes and work environments. Accommodations will be provided in all parts of the hiring process relating to any specialty requirements. Please notify us of any accommodations that you require - any information you provide will be handled respectfully and in complete confidence.


The successful candidate will be required, prior to the start of employment, to complete mandatory organizational training available online, and provide the following: an official piece of photo identification and a satisfactory Criminal Record Check and proof of COVID-19 vaccine.

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Job Detail

  • Job Id
    JD3011882
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned