Job Description

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.



We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.



This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.



What's in it for you as an employee of QFG?

Health & wellbeing resources and programs Paid vacation, personal, and sick days for work-life balance Competitive compensation and benefits packages Work-life balance in a hybrid environment with at least 3 days in office Career growth and development opportunities Opportunities to contribute to community causes Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Digital Creative Director. Could It Be You?

You are an outstanding creative web designer to lead our Creative Shop, our in-house creative powerhouse. You will own the visual design and contribute to the art direction, from public experience to product design. You will be working alongside motion designers, 3D artists, content strategists, and product design teams. You'll be the design visionary responsible for the visual design domain, spearheading the creation of cutting-edge new visual languages, experimenting with new design patterns, and leading the visual design language for both marketing and product design.



Need more details? Keep reading...

World Class Visual Design Excellence

Lead and provide direction for dynamic motion graphics and animations for marketing campaigns, social media, and our product platforms. Develop and integrate 3D elements and visuals to add depth and sophistication to our brand storytelling. Lead and design a wide range of digital assets, including social media content, ad creatives, email templates, and web graphics, ensuring brand consistency. Collaborate closely with product design and marketing teams to translate complex financial concepts into clear, engaging visuals. Stay at the forefront of design trends, actively exploring and implementing AI-powered tools to enhance creativity and workflow efficiency.

Strategic Partnership

Work closely with marketing teams to translate campaign concepts into high-performing web experiences. Partner with UX researchers and analysts to understand user behavior and optimize design decisions. Present design concepts and rationale to executive stakeholders across both product lines.

Key Competencies

Champion best practices in visual design, art direction, and emerging technologies, guiding the team in their adoption. Drive continuous improvement in creative processes and output, setting high standards for visual excellence. Expert-level public experience design. A strong portfolio showcasing a high level of craft in visual design, with demonstrated examples of published motion graphics and 3D work.

So are YOU our next Digital Creative Director? You are if you...

Leadership & Team Management

3+ years of experience managing a multi-disciplinary team of 5+ individuals. Lead and inspire a team of multi-disciplinary creative professionals, fostering a collaborative and innovative environment. Mentor and develop team members, providing constructive feedback and opportunities for growth. Oversee project workflows and resource allocation within the Creative Shop, ensuring timely and high-quality deliverables.

Design Craftsmanship & AI Mastery

5+ years of professional graphic design experience in a fast-paced environment. Expert proficiency in the Adobe Creative Suite (After Effects, Photoshop, Illustrator) and familiarity with 3D software (e.g., Blender, Cinema 4D). Excellent collaboration and communication skills, with experience working effectively in cross-functional teams. A proactive curiosity and hands-on experience using AI tools (e.g., Midjourney, RunwayML, Adobe Firefly) in the design process.

Sounds like you? Click below to apply! #LI-Hybrid #LI-JW1



At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence--not only for the benefit of our customers, but for those who build their career with us.



Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.



Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.