Job Description

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Digital Counsellor

Anywhere in British Columbia
Permanent Full Time - Fully Remote

Summary:

Reporting to the Regional Clinical Manager, you will be providing virtual counselling services for TELUS Health Employee Assistance Program (EAP) over either a video or tele phonic platform.

Responsibilities:

• Provide short-term counselling to a diverse set of clients dealing with various issues, within the terms and conditions of the clients EAP;
• Provide excellent clinical services and embrace TELUS Health culture of continuous learning;
• Manage the administrative requirements as dictated by TELUS Health clinical models.

How we will support you:

• Four weeks of vacation and two well-being days
• Flexible benefits plan that fits your individual and/or family needs, eligible as of first day of employment
• Paid professional development days and clinical supervision to support your growth;
• Pension plan to help you reach your retirement goals;
• One volunteering day/year to support a cause that's important to you;
• Work environment that supports diversity and inclusion;
• Get to work with a great team that is as passionate as you are!

Core qualifications and skills we are looking for:

• Masters Degree in Counselling, Psychology, Social Work
• Registration with Professional College or Association;
• Ability to set short term objectives and use a solution focused approach;
• Ability to clinically manage high-risk cases, including clients who are a threat to self or others;
• Excellent time-management skills with the ability to handle a large volume of clients;

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

LifeWorks