Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



The Digital Content Publisher is responsible for working on our customer, business, and advisor-facing websites to create an engaging experience for our customers. This role involves using Adobe Experience Manager CMS and working closely with other publishers, internal stakeholders, and cross-functional team members (UX, SEO experts) to deliver high-quality content.

Key Accountabilities:

• Accountable for creating, editing, and optimizing various Manulife related sites within our Adobe Experience Manager
• Knowledge of working within a design system
• Creating webpages using preexisting components and templates from the CMS
• Testing and reporting any production issues within CMS or with our websites
• Ensuring analytics tagging is in place for all content type in collaboration with the Analytics team
• Collaborating with our SEO team to optimize keywords, title, meta descriptions, and any requested tagging
• Ensuring workflow process is in place and all content is approved prior to publishing
• Adherence to web accessibility standards
• Monitoring department inbox and ticketing system inbox, responding as required

Job Requirements:

• University or college degree in English or French, Communications, Digital Design, Marketing, or related discipline
• Experience as a Content Publisher, working in a content authoring tool or content management system like AEM or WCM an asset
• Knowledge of HTML
• Familiar with SEO concepts
• Familiar with web accessibility and design
• Demonstrated experience in editing and reformatting existing content for digital use (Web, mobile apps, etc.).
• Experience with Adobe suite and image editing is an asset
• Prior hands-on experience with a Web Content Management System such as Adobe Experience Manager a definite plus
• Must have strong organizational skills and attention to detail
• Demonstrated ability to work independently and manage multiple projects and deadlines simultaneously with a sense of urgency

#LI-hybrid

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .