Req ID: 26876
Vacancy Type: Permanent
Number of Positions: 2
Closing Date: 08/22/2025
Job Summary
The City of Mississauga has an opportunity for two senior-level digital content writers to join our Digital Strategy and Experience Team. The successful applicants will design and implement website content and strategies for mississauga.ca on behalf of internal business service areas. Using strong research and best practices for digital in public and private sector organizations, and responsible use of AI, the successful applicants will provide consultation and leadership on writing for the web, content management, style guides, standards, accessibility, training, and customer-centric methodologies. This is a hybrid work environment, currently three days in the office and two days remote.
About the team
The Digital Strategy and Experience Team works with individuals across our organization to enhance the City's online services and information, making it simpler, clearer, and faster for citizens and businesses. We're all about focusing on the customer, designing with evidence, and measuring our results. We work collaboratively and iteratively, so you'll be expected to work with our entire team on many projects, sometimes on short notice. That means working with developers, designers, subject matter experts, and senior management - anyone we need to, to help us produce world-class content and services.
About you
As a Digital Content Consultant, you understand the art and science of writing for the web. You are a versatile writer, a seasoned editor, and a proven online content expert with considerable experience using customer insights. You are web savvy and accustomed to working alongside technical and creative staff on large-scale digital initiatives. You help colleagues when needed, even if it falls outside of your role. You know how to navigate large organizations, build relationships, and lead projects that require significant cross-team coordination and consensus, particularly in municipal government, where creativity is required and resources are sometimes limited.
Duties and Responsibilities
Working alongside a team of content designers, you will be responsible for developing and executing digital content plans that create great customer experiences. You will lead the planning, writing, and activation of accessible, user-focused content on hundreds of topics, while developing and implementing new City-wide standards for content style and governance. This position will require up to 50% of time spent on writing and editing projects and to be an expert in using our design system and CMS.
You'll need to
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.