Job Description

Digital Content and App Project Coordinator

Department:

Operations / Education and Exhibits

Reports To:

Executive Director

Our Mission:

To inspire curiosity through enriching and entertaining experiences of the 1000 Islands Region of the St. Lawrence River

Nature and Scope:

The Digital Content and App Project Coordinator is responsible for coordinating the development, implementation, and launch of a mobile-based digital storytelling platform that supports Aquatarium exhibits, education programs, and visitor experiences. Reporting to the Executive Director, this position works collaboratively across departments including Education, Marketing, Exhibits, IT, and Operations.

This is a project-based role requiring strong organizational, technical coordination, and communication skills. The successful candidate must be comfortable working with digital platforms, managing structured content, and coordinating multiple contributors while maintaining accuracy, accessibility, and alignment with Aquatarium themes.

This includes:

Coordinating the implementation of the company selected mobile digital storytelling and interpretive platform

Supporting the transition from static signage and kiosk systems to mobile-first content delivery

Ensuring content is accessible, inclusive, and aligned with Aquatarium interpretive themes

Coordinating internal contributors and external vendors related to app development and content delivery

Supporting reporting, documentation, and evaluation requirements related to grant funding

Duties and Responsibilities:

? Coordinate the overall rollout and implementation timeline for the mobile app and digital storytelling platform

? Act as the primary internal coordinator between Aquatarium staff and the app platform vendor

? Audit existing interpretive signage and content to prioritize digitization, accessibility, and translation needs

? Coordinate content input, formatting, tagging, and organization within the app platform

? Apply strong attention to detail to ensure content accuracy, consistency, and quality control

? Support English and French content development and coordinate translation support where required

? Test platform functionality across multiple devices and accessibility settings and document issues clearly

? Work collaboratively with Education, Exhibits, Marketing, and Operations teams to ensure content accuracy and consistency

? Support internal training for staff related to platform use and visitor support

? Assist with basic public-facing communications related to the platform launch in coordination with Marketing

? Track project progress, timelines, and deliverables using ClickUp or similar project management tools

? Maintain organized project documentation and version control for content and assets

? Support data collection, usage tracking, and reporting required for grant deliverables

? Assist in the preparation of a final project summary and digital strategy report outlining outcomes and recommendations

Qualifications:

Post-secondary education in communications, digital media, education, project management, museum studies, or a related field

Demonstrated experience coordinating digital content, technology-based projects, or structured information systems

Strong organizational and project coordination skills with the ability to manage multiple tasks simultaneously

High level of comfort working with digital tools, content management systems, or mobile applications

Strong written communication skills, including the ability to edit, format, and organize content clearly

Excellent attention to detail and ability to follow established content standards and workflows

Ability to work independently while collaborating effectively across multiple departments

Comfort working with timelines, deliverables, and reporting requirements tied to funded projects

Experience with accessibility standards, inclusive content design, or universal design principles is an asset

Experience working in education, museums, science centres, or visitor-focused environments is an asset

Bilingual (English/French) is considered an asset but not required

Work Environment:

The incumbent will work primarily in an office setting with some on-site coordination within the facility

This is a project-based role tied to grant deliverables

Schedule is full-time, approximately 40 hours per week

Business casual attire

Compensation:

This is a grant-funded contract position

Term is up to 48 weeks, aligned with project timelines, and the potential for renewal or repositioning.

Wage equivalent to approximately $28.00 per hour plus applicable statutory benefits, consistent with grant budget

Job Type: Fixed term contract
Contract length: 11 months

Pay: $28.00 per hour

Expected hours: 40 per week

Benefits:

On-site parking
Ability to commute/relocate:

Brockville, ON: reliably commute or plan to relocate before starting work (required)
Experience:

relevant: 2 years (required)
Language:

English (required)
Work Location: In person