The Digital Community & Content Coordinator supports Ontario Tech's internal-facing digital engagement strategy, with a primary focus on students and employees. This is an executional role, responsible for planning, publishing, and monitoring social and digital content that fosters community engagement, supports internal campaigns, and reflects institutional tone and standards.
Working closely with the Digital Engagement Specialist, the Coordinator helps ensure alignment between internal and external platforms but focuses primarily on tactical execution, descriptive reporting, and day-to-day content delivery for internal audiences.
Nature of work:
The position reports to the Manager, Integrated Communications & Engagement.
Responsibilities/accountabilities:
1. Social Media Community Engagement
Plans, schedules, and publishes content across student and employee-facing social channels
Monitors comments, messages, and engagement, providing timely and professional responses
Covers on-campus events to capture and share timely digital content
Identifies and escalates reputational or sensitive issues to the Director
2. Content Creation & Digital Storytelling
Creates photos, graphics, and short-form videos for student and employee audiences
Develops stories for newsletters, blogs, MyOntarioTech, and the mobile app
Curates content to promote student life, services, and internal events
3. Trend Monitoring & Analytics Reporting
Tracks post and campaign performance using Meltwater, Hootsuite, and native dashboards
Summarizes engagement and sentiment metrics for supervisors
Recommends small-scale optimizations based on analytics
4. Collaboration & Capacity Building
Works with Student Services, HR, Advancement, and internal partners to promote events and initiatives
Reviews student and/or employee contributions to internal-facing channels.
Collaborates with the Digital Engagement Specialist to align tone and overall approach
Required Skills:
Strong organizational and interpersonal skills with the ability to manage competing deadlines
Required Education:
Completion of a three-year diploma or degree in Communications, Marketing, Public Relations, or related field.
An equivalent combination of education and related experience may be considered.
Verification of Academic credentials may be required
Required Experience:
1-3 years of experience managing branded/institutional social media
Required Knowledge:
Strong skills in writing, editing, and content creation for digital audiences
Proficiency in Canva, CapCut, and working knowledge of Adobe Creative Cloud
Familiarity with accessibility standards (AODA), inclusive digital practices, and analytics dashboards
How to Apply:
Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until January 19, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.
This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university's policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.
Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.
Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.
If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university's Accessibility Policy
The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.
Job Location:
Oshawa, Ontario, Canada
Expected Start Date:
2/2/2026
Expected
End Date:
5/24/2027
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