Job Description

Job Summary

Digital Banking Advisor: On Campus, Laurier University - Accredited with Investment Funds in Canada (IFIC) or Personal Financial Service Advice (PFSA)

What is the Opportunity?

What will you do?

Focus on student education and demonstration, leveraging new digital solutions to deliver a memorable client experience, drive brand value and retain relationships


Actively listen and engage students in conversation to further understand their individual needs


Proactively take ownership of resolving and preventing client banking problems


Cultivate and maintain relationships with students, colleagues and partners to make the most of advice opportunities and referrals


Proactively engage with students in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities


Respond to client-initiated contact, assisting them with a range of self and assisted service financial transactions

What do you need to succeed?

Must-have

A warm, friendly and approachable attitude with a demonstrated passion for putting clients first, as well as demonstrated success in a fast-paced retail environment


Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly


Superior emotional intelligence and situational awareness as well as problem-solving and people skills with the ability to build strong relationships and proactively connect with clients


Entrepreneurial attitude who is adaptable, eager to learn, has strong personal ethics and a hunger for success


Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

Laurier University Alumni

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits


Continued opportunities for career advancement


World-class training, coaching, and development opportunities


Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training


Opportunity to achieve great success and grow your career with RBC

To find out more, please visit

jobs.rbc.com

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Address:

75 UNIVERSITY AVE W:WATERLOO

City:

WATERLOO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-17

Application Deadline:

2025-07-24

Note

:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I

nclusion

and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.