Job Description

Company: IWK Health
Requisition ID: 210844
Department/Program: Assembly, Digital and Client Services
Location: Halifax
Type of Employment: Casual Relief x 3 position(s)
Start Date: ASAP
Union Status: Unifor Service, Admin Professionals Bargaining Unit
Compensation: $21.9561 - $22.7538/hour
Closing Date: 7 October 2025 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our , and enjoy access to enhanced and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi'kma'ki, the unceded and ancestral territory of the Mi'kmaq people. Working in Mi'kma'ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.
The Opportunity
Under the supervision of the Manager of Food Services, Computer and Production Coordinator and Food Services Supervisor, the Diet Clerk is the customer service liaison for all patient, guest and staff meals for Dial for Dining, an in-room dining meal service. The Diet Clerk completes patient meal tickets and updates Current Diet Reports prior to each meal. Responsibilities include, but are not limited to: answering telephones, retrieving and responding to voicemail messages within a timely manner; tallies and distributes computerized reports, as needed; relays and records requests from nursing units, collaborates with Diet Technicians regarding therapeutic diets; uses the Med Dietary computer program to enter, check and complete meal tickets, update data and generate computer reports.
Hours of Work
TBD
Your Qualifications

• High School Diploma or GED required
• Previous experience in a hospital food service position preferred.
• Previous experience in a customer service setting preferred.
• Demonstrated ability to work well independently
• Experience with computers and data entry an asset.
• Demonstrated excellent verbal and written communication skills

Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the to ensure you are flagged as an internal applicant.

Skills Required