Job Description

Staff - Non Union
Job Category M&P - AAPS
Job Profile AAPS Salaried - Educational Programming, Level C
Job Title Dialogue & Conflict Transformation Facilitator
Department Strategic Partnership & Capacity Building, Associate Director | Equity & Inclusion Office
Compensation Range $7,283.75 - $10,474.08 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date October 7, 2025
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Job End Date Ongoing
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Job Summary
The Dialogue & Conflict Transformation Facilitator leads the planning, developing, delivering, and evaluation of a range of proactive and responsive dialogue and conflict transformation initiatives, including workshops, trainings, dialogue spaces, conflict coaching, mediation and restorative group processes. They bring advanced expertise in trauma-informed, relationship-centered, and equity-focused approaches to conflict engagement. Their evidence-based approaches are responsive to campus community dialogue and conflict transformation needs, while playing a strategic role in capacity-building and systems change aligned with the university's commitment to inclusive excellence.
Organizational Status
The Facilitator reports to the Associate Director, Capacity-Building and Conflict Transformation within the Community and Capacity-Building (CCB) team. They collaborate with other EIO team members across both Vancouver and Okanagan campuses, with UBC units, and, as necessary, with faculty, staff, and student groups. The incumbent will work in a standard office environment located at UBC Vancouver, with a hybrid arrangement that requires at least 50% time in person/on site. Some evening and weekend work may be required.
Work Performed
Facilitation and mediation

• Provides institutional leadership in the development and integration of equity-focused conflict

engagement strategies.

• Leads the development, delivery, and evaluation of advanced learning opportunities to build

dialogic skills where equity-based intergroup conflict or tension exists, with a focus on how
structures and relations of power shape conflict in postsecondary contexts. Engages in
continuous assessment by evaluating approach, structure, impact of learning opportunities,
integrating feedback into future offerings, and re-evaluating.

• Exercises a very high level of judgment and ability to navigate multi-partial perspectives, often

with heightened expectations around personal and confidential information.

• Mediates equity-based interpersonal/group conflicts and facilitates conversations across

difference, attending to both interpersonal/group dynamics and the structural conditions that
underpin conflict.

• Leads restorative processes that help individuals and communities of students, faculty, and staff

address harm, build accountability, and foster reintegration through facilitated dialogue and
education.

• Provides coaching to individuals on conflict engagement practices using trauma-informed,

equity-focused and procedurally fair approaches.

• Advises senior leaders and unit heads on conflict engagement and restorative practices,

supporting institutional alignment and strategic decision-making.

• Maintains active reflection and team dialogue on integrating restorative, social, and procedural

justice into workplace practices
Educational programming

• Leads the design and delivery of educational initiatives (e.g., workshops, forums, trainings) that

build dialogic skills, conflict literacy, and capacity for restorative and inclusive practices.

• Develops pedagogical frameworks, programs, and assessment tools, overseeing all stages from

planning to evaluation for further refinement to maximize impact and learning.

• Leads and evaluates Train-the-Trainer initiatives to build decentralized, unit-level capacity for

conflict engagement and restorative practices.

• Collaborates with academic and administrative units to identify conflict engagement needs and

plan responsive offerings.

• Develops educational content related to conflict, dialogue, and restorative/transformative

justice, and integrates conflict-informed perspectives across materials developed by the CCB
team.

• Plays a key role in aligning conflict-related educational offerings with emerging needs and

institutional equity priorities.

• Consults with practitioners and stakeholders to ensure programming is contextually relevant

and responsive.
Partnerships and administration

• Builds and sustains high-impact partnerships and represents UBC and the EIO in local, provincial,

and national communities of practice whose work intersects with promoting intergroup
dialogue, conflict engagement, and restorative/transformative justice.

• Collaborates with the EIO's Institutional Initiatives Planning & Evaluation team to monitor,

evaluate, and report on the progress of conflict-related initiatives.

• Collaborates with Indigenous faculty, staff, students, and community partners to support the

development and implementation of Indigenous justice initiatives on campus.

• Prepares grant applications, reports, procedural guidelines, and other written materials in

support of strategic initiatives. Assists in developing promotional plans for the educational program
area.

• Communicates with discretion and care on matters of high sensitivity involving all levels of the

university community.
Consequence of Error/Judgement
The Facilitator is expected to exercise a very high level of sound judgment, discretion, and professionalism in managing confidential information and sensitive conflicts as well as equity-related interventions. Inappropriate handling of conflicts or equity concerns could cause serious reputational harm to the university, damage trust within the campus community, and risk non-compliance with human rights legislation. Errors may also impact the effectiveness and credibility of EIO programs and services.
Supervision Received
The position is supervised by the Associate Director, Capacity-Building and Conflict Transformation. The incumbent works under general program guidelines and exercises a high degree of autonomy, independent judgment, and discretion in program execution and stakeholder engagement. Work is reviewed in terms of quality and effectiveness in meeting educational goals.
Supervision Given
May supervise student employees, volunteers, and project staff as needed, and is responsible for hiring, discipline, evaluation, and termination of these roles.
Minimum Qualifications
Master's degree in Education. Minimum of six years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion
Preferred Qualifications

• Post-graduation certification and at least 4 years of specialization in intergroup dialogue, conflict

facilitation, restorative justice, mediation, or related practices. Evidence of coursework or
professional development in equity, diversity, and inclusion is highly preferred.

• Demonstrated fluency in equity-centered frameworks including anti-oppression, critical

interculturalism, decolonization, and trauma-informed care.

• Demonstrated leadership in developing and delivering institutional educational programs

related to interpersonal/group dialogue, conflict engagement, and restorative/transformative
justice.

• Skilled in coaching individuals through conflict using relational, restorative, procedurally fair, and

equity-focused approaches.

• Experience advising leadership and facilitating cross-unit initiatives on conflict, equity, and

systemic transformation.

• Excellent communication and facilitation skills; able to hold space for emotionally charged

conversations with empathy and clarity.

• High level of professional judgment in managing sensitive, personal, and confidential

information with dignity and care.

• Deep understanding of the systemic and structural dimensions of conflict in postsecondary

environments.

• Comfortable giving and receiving feedback, engaging in team-based reflection, and addressing

interpersonal/group conflict constructively.

• Strong organizational and project management skills; able to prioritize multiple tasks and meet

deadlines.

• Proficient in MS Office applications, including Outlook, Word, Excel, and PowerPoint.

Skills Required